Amcrest Forum

What are you thinking the old firmware will resolve tgfarrell ? Is your system offline now or is it that you still can't access SD-Card recordings? I've not read anyone else having that issue whose system was online so I would start with formatting the SD-Card again, and failing that, get a new one....

I'm not really sure what you are theorizing here. The AD110 is storing one of the IP's internally from the initial setup and running with that until it gets reset again. How exactly it is obtaining the IP is not certain and not all that relevant, but my take is that is simply getting the first DNS r...

The static "DMSServerIP" was there in the original firmware as well. Why the AD110 is programmed to not connect to the hostname is a question only Amcrest can answer. The hardcoded IP makes no sense, especially given that the IP's have been changing for whatever reason that AWS deems neces...

what if amazon changes servers again? have to do another nslookup for the ip addresses amcrest168 Yes. Quite a bit easier than a factory reset + wifi setup tango, no? ;) can you disconnect from your home network and start the smart home app using just the data plan to test Yep, tested that too. Wor...

As I had mentioned before, just do an nslookup dms.zencamcloud.com It resolves to 2 IP's, and I arbitrarily chose 34.100.92.115. The other is 50.19.133.142. They both work. This is how DNS round robin and basic load balancing is done when you connect to the fricking HOSTNAME, not a static IP which c...

Got the SmartHome app and AD110 back online pcabral ! No Factory Reset required. :D iptables -t nat -A PREROUTING -p tcp --dport 15301 -j DNAT --to-destination 34.199.92.115:15301 iptables -t nat -A POSTROUTING -j MASQUERADE After ssh to the ASUSWRT/Merlin router, just entered these 2 iptable comman...

pcabral - I was already looking into doing exactly what you suggested - redirecting the IP via the router instead of doing a reset. I believe DDWRT's GUI makes this rather simple. I have an ASUSWRT/Merlin router which doesn't have this feature integrated in the GUI, but it may be possible via an ip...

I think I'm a lot closer to understanding what the root issue is. Even though Amcrest is hosting their back-end service on AWS they are apparently not using DNS and maybe not Amazon's advanced global load balancing capability either. Why else would someone in Amcrest ask us what State we are in? Why...

Just noticed that James.S was delisted as a site administrator after my post. At least it appears mromamcrest is watching this site and making some long overdue maintenance/admin tweaks - so that's good to know. We still don't have any official announcements from Amcrest posted about this critical s...

Seriously, why is the TZ of the camera's location of any importance? Who are you getting these requests from and why don't they jump on to this forum and give us some direct explanation of the issue that is being worked? I too am holding off going through all the trouble of a reset/reconfigure until...