Amcrest Forum

On an iPhone 14, iOS 16. New update came out about a week and a half ago and now my app is never full screen like it was before the update. Also the cameras load slower. So sad when an update makes an app worse. Anyone else have this issue???

https://imgur.com/a/9O6Tdu6

Nothing amcrest? Ive even emailed support with no help. This is so frustrating. The half a dozen friends/family that I recommended get this camera are also having issues.

Frank wrote:Email Amcrest at [email protected]
You will get a much higher technical assistance.
I did. Just be patient & persistent.
Remember “Sqicky Wheel gets the Grease”

Did they fix the issue? If so how

I need to be able to revert back to the previous version of the app. This problem is making these cameras useless to me.

Hello all, We understand your concern and we are currently working to immediately resolve this issue. Please note that Amcrest View can still be accessed through WiFi networks. As a temporary solution, you may also access your cameras over 3G network via Amcrest Cloud. We thank you for your patienc...

Today 1/25/18 is the first time in two weeks I have had decent connection speeds. Maybe all of my open complaint tickets got some attention. We will see if it holds up here in NE Fl. How about you? I called amcrest, they told me to call my ISP and tell them to open my TCP ports aka port forwarding....

YES. I thought I was going crazy. How do we fix this. Its driving me nuts. I can't use the app anymore on iOS

I have 2 1080p Cameras that at the exact same time today starting rebooting every 90 seconds. They are connected via Wifi, and in completely different parts of the house. It MUST be a wifi related issue for them both to start at the same time. Reset router, reset cameras, can't get them to work. Won...