Amcrest Forum

Any update?

Thanks for all the info. and advice.

it's my understanding cloud storage subscribers will be able to download videos from the cloud to the phoe. non-cloud storage users will have to remove the micro sd card to retrieve the recorded videos. i have the ad110 doorbell on the nvr hence i'm able to download ad110 doorbell recordings from t...

UPDATE: I wrote tech support.. the response- "Unfortunately, the only way to retrieve any footage from the SD card is to remove the card from the unit and use a computer and extract the footage from there. I have mentioned this to our R&D team and they are trying to activate the feature to ...

Thanks for the replies. The app on my android phone, only shows that symbol when I select a notification from the android pull down screen. That takes me into the app with the "download or share" options. When I select either it says "network error". That symbol doesn't show up w...

How do you download an event from the micro sd card? I have tried on the Amcrest Smart Home android app and also in Amcrest Surveillance Pro on a mac (which indicates "Channel Channel 1 search failed." when i try to view events.