Search found 28 matches

by Kwing
Thu Oct 29, 2020 2:18 pm
Forum: Amcrest Surveillance Pro
Topic: Amcrest Surveillance Pro 2 Beta V2.003.00AC001.0.R.20200321 (Mac Only)
Replies: 3
Views: 8009

Amcrest Surveillance Pro 2 Beta V2.003.00AC001.0.R.20200321 (Mac Only)

Amcrest Users, Our Amcrest Surveillance 2 beta has just been updated. Please feel free to download the new version and let us know if there are any occurring issues with it. Note: It is recommended to completely uninstall the previous version before installing the latest update. This will not erase ...
by Kwing
Thu Oct 29, 2020 2:14 pm
Forum: Amcrest Surveillance Pro
Topic: Amcrest Surveillance Pro 2 Beta V2.003.00AC000.0.R.200426 (Windows Only)
Replies: 32
Views: 28341

Amcrest Surveillance Pro 2 Beta V2.003.00AC000.0.R.200426 (Windows Only)

Amcrest Users, Our Amcrest Surveillance 2 beta has just been updated. Please feel free to download the new version and let us know if there are any occurring issues with it. Note: It is recommended to completely uninstall the previous version before installing the latest update. This will not erase ...
by Kwing
Wed Feb 26, 2020 3:33 pm
Forum: Amcrest Surveillance Pro
Topic: Amcrest Surveillance Pro 2.0 Beta (Windows Only)
Replies: 36
Views: 42268

Amcrest Surveillance Pro 2.0 Beta (Windows Only)

Amcrest Users, We welcome all our customers to our Software Beta testing. This beta is for new updated version of Amcrest Surveillance Pro 2.0. Below are details of how to participate, we will list any new features and known bugs with the new Test ASP. Let us know your feedback and if you discover a...
by Kwing
Tue Jan 28, 2020 12:53 pm
Forum: IP Cameras
Topic: Amcrest API documentation
Replies: 5
Views: 1696

Re: Amcrest API documentation

Hi @alabamatoy , at the moment there are no API documentation past that revision date. Unfortunately regarding API integration we can only provide up to the documentation. We apologize for the inconvenience.
by Kwing
Tue Jan 28, 2020 11:58 am
Forum: IP Cameras
Topic: IP4M - 1026EW Camera Re-Wire to Keystone Jack
Replies: 10
Views: 593

Re: IP4M - 1026EW Camera Re-Wire to Keystone Jack

Hi @PerryF , please go ahead and fill out the support form at https://amcrest.com/amcrestsupport along with the model number of your camera so that the team can try sending you the PoE diagram. Thank you.
by Kwing
Mon Jan 27, 2020 11:10 am
Forum: Amcrest Surveillance Pro
Topic: Amcrest Surveillance Pro 2.0 Beta (Mac Only)
Replies: 33
Views: 23527

Re: Amcrest Surveillance Pro 2.0 Beta (Mac Only)

Hi @fortnight , Can you let me know what Mac you have and the iOS version?
by Kwing
Wed Jan 22, 2020 9:45 am
Forum: Amcrest Surveillance Pro
Topic: Amcrest Surveillance Pro 2.0 Beta (Mac Only)
Replies: 33
Views: 23527

Amcrest Surveillance Pro 2.0 Beta (Mac Only)

Amcrest Users, We welcome all our customers to our Software Beta testing. This beta is for new updated version of Amcrest Surveillance Pro 2.0. Below are details of how to participate, we will list any new features and known bugs with the new Test ASP. Let us know your feedback and if you discover a...
by Kwing
Mon Jan 20, 2020 4:18 pm
Forum: IP Cameras
Topic: Bug report: IP8M-T2499E ONVIF GetStreamUri
Replies: 10
Views: 723

Re: Bug report: IP8M-T2499E ONVIF GetStreamUri

Hi Wade , Thank you very much for the information, will it be possible to send the team a direct contact using the following support form so that we can take a closer look at it? https://amcrest.com/amcrestsupport We may need to ask further questions to make sure we covered all our angles so the R&a...
by Kwing
Wed Jan 15, 2020 11:56 am
Forum: IP Cameras
Topic: No push notifications, Not recording on cloud
Replies: 4
Views: 296

Re: No push notifications, Not recording on cloud

Hi @athenaz , have you also tried looking at the recordings at the web browser to see if that is also behaving the same way? You can sign in to your Amcrest Cloud account at this page:

https://www.amcrestcloud.com/
by Kwing
Wed Jan 15, 2020 11:51 am
Forum: General Security Chat
Topic: Smart Home Support Change
Replies: 4
Views: 420

Re: Smart Home Support Change

Hmmm, that is unusually. I will bring this up to the team to see what they can do.