Amcrest Forum

Try Amcrest Surveillance Pro for MAC. https://support.amcrest.com/hc/en-us/categories/201939038-All-Downloads Add your device, go to Playback, select device, search. On left side, click Events, select event(s) to export, then click Export Settings at right bottom. Another option would be to go here...

According to support this is a KNOWN issue and will be fixed with firmware update in the next several days. Last firmware update was over a year ago....

I'm not quite sure what is going wrong for you. When viewing the list of files, if you hover over the download button you should see that the start/end time fields are automatically populated for that file. The file size is also shown. Click the button and you should then see a download progress in...

Hello and welcome to the forum. I'm assuming that you have got your camera setup to record to the onboard MSD card. I normally access my cameras via the WebUI and clicking on "Playback" displays the dates on which I have got recordings available (highlighted in green), a drop down box to ...

version.jpg OK, this is interesting... So booted up a PC and tried to download some clips. I could watch progress bar proceed and it should have downloaded a 500mb or so clip. The clip it downloaded to PC was also 164 bites as were the others on the PC. So mac or PC have the same results. Attaching...

OK, update... Apparently the downarrow next to each clip is not a download button? I found the select in / out button below the file list and selected in and out and then the download APPEARED to work BUT after selecting a clip that should have been about 1gb it downloaded a file of MP$ of only 164 ...

geronimo wrote: I don't have the same camera, so it may be different. However, you can go into setup and decide for yourself where to store the files. Here it is:

amcrest.JPG

THANK YOU!

I did set this all to my downloads folder and still it downloads nothing. I'll try on a pc and see if different.

marty

Are you sure that it didn't save them in the "Camera", "Video", "Path"? I use a mac and they don't appear in download, pictures, movies or anywhere else (searched all). They are not downloading. I've tried safari, chrome firefox and booted up a PC and tried same withou...

HI, I have a new IP8M-2496ew and it is setup and working correctly. I have it recording motion detection clips to sd card and I'd like to be able to download them to my computer. When I log into camera/goto playback mode - I can play the clips. I select show files and see them. Hit the download arro...