Amcrest Forum

Support has been working with me on this. An update for others who might encounter this problem: The bug occurs when snapshots are recorded to the SD card or FTPed to a server. When the camera is live streaming to a client, snapshots recorded to the SD card have the overlay; and when the camera is n...

I narrowed down the bug: When the live video stream is displayed in the Web-browser UI, snapshots include the overlay (e.g. when on the Live tab or on Setup > Camera > Video > Overlay). When the live video stream isn't being displayed (e.g. when logged out or on a page that doesn't include the live ...

Exporting the configuration, doing a factory reset, then importing the saved configuration didn't help either.

Changing the snapshot interval from 30 to 120 seconds and rebooting doesn't help.

In the first several days of operation, my new IP8M-2496EB added the date/time overlay consistently on every snapshot FTPed to my server. But in the last 24 hours, it is very intermittent. After a reboot, a few of the snapshots will have the date/time overlay, but most won't. But in the Live view in...