Amcrest Forum

Hello and Welcome to the Forum.. Email is problematic, I would be willing to setup an email account on my server for some testing to see if there is an issue with your Machine. I know that my email server will let emails pass. IT will have to be setup on TLS settings.. However to be honest I would s...

Hello and Welcome to the Forum.. I don't have that model, I have an older first gen 4216E-AI NVR and what I notice with that or any of my other devices is that if I do a search for a type of event I can DL that event. If I am on Full time record and I don't record all my channels Full time, However ...

Ok this sounds like something one of my Pro line AI cameras is doing to me that I have yet to fix it lol.. First you will want to move that camera if powered by 12v to a none POE port of a Switch or even your router. Bear with me here.. If you were to get a none POE mini switch or hub would be perfe...

So first are you looking for storage retention? or you looking to be notified for an event? For storage retention I would look at setting up an FTP, Could be on or offsite.. On site is easier. If you are looking for Notice of an event, I would then setup your Amcrest app for Push notices. Setup for ...

Yes, For me most of the cameras had names either entered by the brand or because I entered them. The Alibi brand is odd ball for me really because on one of them I have over 8 areas where you can add in different things, At the time I set up the cameras I had my name that I also use as a water mark ...

Hello and Welcome to the Forum.. I can't say 100%, However if I had to guess the issue is the Camera not the NVR.. Main issue with NVRs is that when you make a change in the NVRs settings this info is then transmitted to the camera. If the camera don't like or understand the data being transmitted t...

The last update for me changed the way the Zero Channels works. More then just a Tour monitor. If you don't use dual monitor then not sure what the update would do. Did you update your machine? Or did you leave the 2021 fw on it? There is no lose of 3rd party cameras. Only issue I have ever had with...

Sounds like bad camera, IT does happen, did it look like it was a return? Maybe someone bought it and used CCA cable and fried it. Then returned said nothing was wrong so Amazon packed as new. Or maybe even opened it and last owner repacked it so it looked new? Either way sounds dead. Not sure where...

Bought new or used? Hear anything with camera once given power. If model with IRC you should hear it click on power up

Also how long after power up before checking for life

By the way it's same size as the cap next to pin 1 of the Transformer. Zooming in to see might be easier then seeing the tilted cap itself.

Pin 1 if don't know is above u10 silkscreen marking.