Search found 49 matches

by mromamcrest
Tue Jul 30, 2019 3:29 pm
Forum: IP Cameras
Topic: IP2M-841/IPM-721/IPM-HX1 (Non POE Models) Firmware Release
Replies: 43
Views: 1531

Re: IP2M-841/IPM-721/IPM-HX1 (WiFi Only) Firmware Release

Has anyone tried to use the new firmware with an Amcrest NVR? I have an Amcrest Model NV4432 but I think most Amcrest NVR's use the same software. This new firmware is only for the WiFi version of the models listed. Other current non-discontinued devices models will be considered on future updates....
by mromamcrest
Fri Jul 26, 2019 2:00 pm
Forum: IP Cameras
Topic: IP4M-1028E pinout
Replies: 1
Views: 21

Re: IP4M-1028E pinout

I have an IP4M-1028E that got some water in the RJ45 connector and seems to have shorted the connectors on the female connector. I cleaned up the connectors and got the camera working again, but then it quit a couple days later. I have cut the female connector off the end and wanted to replace it i...
by mromamcrest
Fri Jul 19, 2019 5:37 pm
Forum: Beta Testing Posts
Topic: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019 (OUTDATED)
Replies: 16
Views: 635

Re: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019

That beta is only for the 841, though, right? I have an IPM-721S.
adambiser,


That is correct only for the 841 model. We will provide the others as soon as it becomes available to us.
by mromamcrest
Fri Jul 19, 2019 1:00 pm
Forum: IP Cameras
Topic: camera goes offline constantly
Replies: 22
Views: 7547

Re: camera goes offline constantly

kkaresz , Thank you for the feedback. Depending on the setup chosen, internet may not be necessary. Please note that without internet you lose all remote capabilities. Our most common connection methods involve using P2P which is why the internet is necessary. However if you choose not to use these ...
by mromamcrest
Fri Jul 19, 2019 12:49 pm
Forum: IP Cameras
Topic: POE Issue!
Replies: 9
Views: 123

Re: POE Issue!

Ok,after using the new Connectors,I was still getting an error on pin #3. I then decided to just get into the attic and trace the wire. I discovered that some how or another the cable had a tear in the sheathing and I could see the broken wire. It could have been because a month or so back,I was in...
by mromamcrest
Fri Jul 19, 2019 12:47 pm
Forum: IP Cameras
Topic: HELP: Set up QCAM with Synology Surveillance Station - NOT WORKING
Replies: 1
Views: 19

Re: HELP: Set up QCAM with Synology Surveillance Station - NOT WORKING

Guma, I am sorry to hear about the issues. Unfortunately, this does seem to be a Synology issue more than Amcrest. Synology will usually reach out to us with integration requests based on the requests the receive from customers. the process mentioned is generally the process taken on all third party...
by mromamcrest
Thu Jul 18, 2019 3:19 pm
Forum: Beta Testing Posts
Topic: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019 (OUTDATED)
Replies: 16
Views: 635

Re: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019

adambiser, Thank you for the feedback and information. I will pass this along to our R&D team for further evaluation. Also, we do have a JS firmware beta for the 841 model that includes the Gmail fix as well. Please go to the link for this beta. https://amcrest.com/forum/beta-testing-posts-f30/beta-...
by mromamcrest
Mon Jul 15, 2019 6:03 pm
Forum: IP Cameras
Topic: Camera Doesn't Record Anymore
Replies: 3
Views: 88

Re: Camera Doesn't Record Anymore

dljone1, I recommend to start by looking at the micro SD Card. Is it being detected by the camera? Has the SD card been pulled out for any reason? First, see if an SD card is being detect and performing a format if it is. The article below will cover the how to format in detail. https://support.amcr...
by mromamcrest
Mon Jul 15, 2019 5:51 pm
Forum: NVRs / DVRs
Topic: NVR vs Windows Surveillance Pro advice please
Replies: 8
Views: 93

Re: NVR vs Windows Surveillance Pro advice please

sig, Honestly it will all come down to customer preference. NVR will ultimately consume less power than having to keep a PC on. Ultimately to provide you a better recommendation, we may need to get more information from you. Please feel free to reach out to us at [email protected].com. We would be hap...
by mromamcrest
Mon Jul 15, 2019 10:18 am
Forum: IP Cameras
Topic: POE Issue!
Replies: 9
Views: 123

Re: POE Issue!

Kev7274, In general 4K cameras inherently will put a strain on older cabling or technology like an older router. I recommend using Cat6 or above on 4k and anything above 4MP for the most part. Out of curiosity, On the jack did you use the PoE injector there? Depending on how the network drop was don...

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