Search found 48 matches

by mromamcrest
Fri Jul 12, 2019 4:58 pm
Forum: IP Cameras
Topic: cannot access main mjpeg stream on IP2M-841
Replies: 3
Views: 2790

Re: cannot access main mjpeg stream on IP2M-841

MJPEG is no longer supported in any of our camera models for quite sometime. Unfortunately, the API was not updated and I thank you for bringing this to our attention. I will report to this proper to teams to get this corrected in API.

We apologize for any inconvenience.
by mromamcrest
Wed Jul 10, 2019 5:59 pm
Forum: IP Cameras
Topic: Amcrest Surveillance Pro Setup V1.14.1.R.20161018
Replies: 8
Views: 2690

Re: Amcrest Surveillance Pro Setup V1.14.1.R.20161018

as an alternative, it is possible to get by the using keyboard commands, this issue randomly appear during the install process only. As mentioned by several folk of the community, scaling is main reason for this issue and would recommend making the adjustments there and use keyboard command method a...
by mromamcrest
Wed Jul 10, 2019 4:11 pm
Forum: IP Cameras
Topic: What does anti dither do?
Replies: 14
Views: 64444

Re: What does anti dither do?

sbsmithjax, Thank you and Ill further expand on this a little bit on how anti dither works using an example scenario: The industry standard definition would the one provided by longedge "Anti-dither: After an initial motion event is detected, the system will continue to record video if a second...
by mromamcrest
Wed Jul 10, 2019 2:44 pm
Forum: IP Cameras
Topic: POE outdoor cam rj45 cable pinouts
Replies: 12
Views: 10831

Re: POE outdoor cam rj45 cable pinouts

Rickdean22, Unfortunately, I do not have any recommendation that I can provide on this since this type of modification is not recommended and would void all warranties. However, I can provide an article with pin-out that may help you as you make a decision on a possible attempt. https://support.amcr...
by mromamcrest
Wed Jul 10, 2019 2:28 pm
Forum: Beta Testing Posts
Topic: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019 (OUTDATED)
Replies: 16
Views: 23191

Re: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019

adambiser, Thank you for the feedback and I will relay the concern to our R&D team. The current plan is to re-implement as quickly as possible but unfortunately no ETA currently set for the re-implementation. The latest stable firmware limits the snapshots to 1, 3, or 5, but I have a workaround ...
by mromamcrest
Wed Jul 10, 2019 11:12 am
Forum: Beta Testing Posts
Topic: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019 (OUTDATED)
Replies: 16
Views: 23191

Re: Beta Test Firmware (841, 721, and HX1) WiFi models only 06/04/2019

adambiser, Hi, I just want to confirm that this is for the 720P (IPM-721S). Correct, this would usable on all color varieties which is indicated by the last letter. In your case, it would be the silver color version of this model. The only version that is excluded is the PoE version which is indicat...
by mromamcrest
Tue Jul 09, 2019 7:25 pm
Forum: IP Cameras
Topic: cant download recordings from microSD on IP8M-2496EB
Replies: 12
Views: 1234

Re: cant download recordings from microSD on IP8M-2496EB

BillGilbert39, Hard resets are recommended after a firmware upgrade to finalize the upgrade but there is a restore to default settings available within the Web UI which will essentially finalize the setting done from a firmware update. This is useful for cases where they are mounted in harder to rea...
by mromamcrest
Tue Jul 09, 2019 2:42 pm
Forum: IP Cameras
Topic: When should I use the EXTRA stream vs MAIN
Replies: 3
Views: 5948

Re: When should I use the EXTRA stream vs MAIN

So if I have a robust wifi network with lots of bandwidth is it ok to turn off the Extra Stream? RB1, Ideally I would not recommend to disable the Extra stream altogether due to the app defaults to Extra(Sub) stream. Disabling would cause a failed to connect error or a black screen to show initiall...
by mromamcrest
Mon Jul 08, 2019 6:09 pm
Forum: IP Cameras
Topic: cant download recordings from microSD on IP8M-2496EB
Replies: 12
Views: 1234

Re: cant download recordings from microSD on IP8M-2496EB

BillGilbert39 Thank you for providing more information on this issue and I'll add this information with the other information we already provided to the R&D team. However, I do understand the significance and the frustration this may cause. When issues like this one are brought up, we do our eve...
by mromamcrest
Sat Jul 06, 2019 9:56 pm
Forum: IP Cameras
Topic: IOS Version 4 APP Connectivity Problem [Solved]
Replies: 2
Views: 272

Re: IOS Version 4 APP Connectivity Problem [Solved]

grabczb,


Thank you for updating us with this new thread. We do recommend using TCP port instead though for IP Domain setup.

https://support.amcrest.com/hc/en-us/ar ... commended-