Search found 3 matches

by Piere
Thu Feb 21, 2019 9:26 am
Forum: General Security Chat
Topic: Email alerts no longer sending
Replies: 43
Views: 2041

Re: Email alerts no longer sending

PS-If this cant be fixed soon I am going to request a full refund. What good is a security camera that cant send alerts?
by Piere
Thu Feb 21, 2019 9:24 am
Forum: General Security Chat
Topic: Email alerts no longer sending
Replies: 43
Views: 2041

Re: Email alerts no longer sending

I have had the same problem since February 11. Support says they are aware of the problem and are working on it but that was 2/11 and its now 2/21 with no ETA on when (if) it will be resolved. I was going to purchase additional cameras but maybe not Amcrest if they cant restore the crucial alerts. V...
by Piere
Tue Feb 12, 2019 12:03 pm
Forum: General Security Chat
Topic: Email alerts no longer sending
Replies: 43
Views: 2041

Re: Email alerts no longer sending

Same here on February 12th and the worst part - Amcrest has not answered even one of my emails for support. They have sent a request for the model number and then radio silince, no answer to my questions. Now ALL laerts, both app and cloud have stopped. Maybe its time to put in a complaint to the At...

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