Search found 25 matches

by Systemuser
Tue Mar 07, 2023 1:11 am
Forum: Amcrest View Pro
Topic: malfunction since Feb 15 update notifications
Replies: 1
Views: 1089

Re: malfunction since Feb 15 update notifications

Update the app malfunctioning is persistent since the Feb 15 update, the problem has not gone away. When pressing the most recent motion detection alert from phones home screen which has a new current time stamp on the android phones home screen notification. The app plays back a old motion recordin...
by Systemuser
Fri Feb 24, 2023 6:43 pm
Forum: Amcrest View Pro
Topic: malfunction since Feb 15 update notifications
Replies: 1
Views: 1089

malfunction since Feb 15 update notifications

Motion alert notifications received on phone home screen malfunctioning since since Feb 15th 2023 update G app store says is ver 4.2.028. When pressing the most recent notification alert from phones home screen to see the most recent alert the app plays back a old motion recording from Feb 16 or dat...
by Systemuser
Tue Dec 08, 2020 5:42 am
Forum: Amcrest View Pro
Topic: Push notifications do not view correctly, after update 4.2.014 Build date 20201126
Replies: 8
Views: 9333

Re: Push notifications do not view correctly, after update 4.2.014 Build date 20201126

PS sorry about the long message above, I went back and double checked, the horizontal timeline bar actually does allow to use two fingers in order to widen the timeline and zoom into timeline areas closer, but the time is in very small font size, white lettering on a light blue bar so not the easies...
by Systemuser
Tue Dec 08, 2020 4:37 am
Forum: Amcrest View Pro
Topic: Push notifications do not view correctly, after update 4.2.014 Build date 20201126
Replies: 8
Views: 9333

Re: Push notifications do not view correctly, after update 4.2.014 Build date 20201126

Thank you for fixing the motion detection alert video playback with the app update on Dec 4, 2020 Version 4.2.015. Selecting the push notification alert now goes straight to the most recent motion alert video playback. That's great that was the most important fix for me. I noticed another small issu...
by Systemuser
Thu Dec 03, 2020 10:00 am
Forum: Amcrest View Pro
Topic: Push notifications do not view correctly, after update 4.2.014 Build date 20201126
Replies: 8
Views: 9333

Push notifications do not view correctly, after update 4.2.014 Build date 20201126

Hello, Both our android phones have automatically updated to Amcrest View Pro version 4.2.014 Build date 20201126. Push notifications of motion events do not view correctly now after the update. Still receive the alert OK but when clicking them to view a motion detection alert, it does not go right ...
by Systemuser
Mon Sep 28, 2020 11:11 pm
Forum: Amcrest View Pro
Topic: push notifications not working on android
Replies: 2
Views: 713

Re: push notifications not working on android

Hi, Thanks for the reply. Push notifications are working good now and have been for the last 22 hours. What ever had caused them to not work for a few days appears to be fixed. Thanks again.
by Systemuser
Mon Sep 28, 2020 12:14 am
Forum: Amcrest View Pro
Topic: push notifications not working on android
Replies: 2
Views: 713

push notifications not working on android

Both Android phones we have do not receive any push notifications for a few days now since around Sept 24th or 25th. The most recent comments at Google Play for this Amcrest View Pro app show that around 9 or 10 comments since around Sept 25th, say push notifications have stopped working for them. W...
by Systemuser
Sat Mar 30, 2019 2:48 pm
Forum: Amcrest View Pro
Topic: push notifications not working on android
Replies: 76
Views: 12418

Re: push notifications not working on android

Push notifications are working with their app update released March 29 2019, that updates it to Version 4.2.002 Newer phone had automatically installed the update to the app by itself so it did not show the update option when viewing this app in the play store. On my older phones this app in Google ...
by Systemuser
Wed Mar 20, 2019 2:18 pm
Forum: Amcrest View Pro
Topic: push notifications not working on android
Replies: 76
Views: 12418

Re: push notifications not working on android

Hello, and thank you James.s sorry I was not able to reply to here earlier. Thanks for the suggestion Jack7. I have tried a couple times and adding an extra camera in addition to the NVR to send notifications to see if they are received at phone has not worked for me, but I may try it some more late...
by Systemuser
Fri Mar 15, 2019 6:36 pm
Forum: Amcrest View Pro
Topic: push notifications not working on android
Replies: 76
Views: 12418

Re: push notifications not working on android

On Wed Mar 13th when the phones were receiving push notifications for around 70 minutes. I did a packet capture from NVR to compare when phones are receiving push alerts vs. not receiving. This was also the day FB was down. When push alerts were working and being received by all 3 phones while I cre...