Search found 6 matches

by alex09
Thu Jan 18, 2018 1:36 pm
Forum: IP Cameras
Topic: upgraded firmware - now settings reset on reboot
Replies: 8
Views: 510

Re: upgraded firmware - now settings reset on reboot

Prior to the last firmare update, the camera would default to a preset position.

Now, after the weekly reboot, it goes to some unknown position.

How do we get the camera to default to preset 1 or a known preset after a reboot ?

Thank you.
by alex09
Sat Jan 28, 2017 12:23 am
Forum: General Security Chat
Topic: Very POOR customer service experience
Replies: 40
Views: 1690

Re: Very POOR customer service experience

Any update on fixing SSL ?
by alex09
Sat Jan 28, 2017 12:21 am
Forum: General Security Chat
Topic: SSL Certificate
Replies: 12
Views: 2014

Re: SSL Certificate

Still not solved. Can't find any new firmware update. Logging a new ticket for support. It's a new year :)
by alex09
Wed Oct 26, 2016 11:46 pm
Forum: General Security Chat
Topic: Very POOR customer service experience
Replies: 40
Views: 1690

Re: Very POOR customer service experience

Please reference this thread.

https://amcrest.com/forum/technical-dis ... t1247.html

Here's the ticket numbers - 89845, 90545

Thank you.
by alex09
Wed Oct 26, 2016 1:57 pm
Forum: General Security Chat
Topic: Very POOR customer service experience
Replies: 40
Views: 1690

Re: Very POOR customer service experience

I agree and the stupid sales chat thing on the website is annoying. I have two tickets and no real answer, other than there will be a firmware update, but no date. Random support people reply with basic first level support responses. Request for escalation is met with no reply. Glad I bought only 1 ...
by alex09
Sun Oct 09, 2016 1:32 pm
Forum: General Security Chat
Topic: SSL Certificate
Replies: 12
Views: 2014

Re: SSL Certificate

Just received this camera - model IP2M-841B. Steps to duplicate issue 1. Enabling HTTPS. 2. Access camera URL Error The certificate appears to be expired. I know I can ignore it in IE, however the App that I am using does not allow bypassing the expception. What are the steps to get a valid certific...

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