Amcrest Forum

You can use the IP address of ASP to view the recordings and the cameras in AVP, just connect it as an NVR using the IP. You can view it outside of your network if you open the right port on your router (default is 37777) and know your external IP address. You'll have to update that external IP addr...

Amcrest, how can you continue to call yourself a security company? A product that many have depended on to know what is happening on their properties is no longer working and you don’t seem to care. Should we all switch to a competitor?

A solution for the fact that we cannot view recorded videos on the smart home app! Live can be viewed without issue. It is the recordings that are the issue. What good is this for security and peace of mind when we can’t use the cameras for that? It has been a month and no mention or feedback from t...

This has been an issue since the last app update. It is amazing that Amcrest hasn’t addressed the issue. I have stopped recommending them because of the lack of communication when there is an issue. Even a simple “we know there is an issue and we are working on a solution” would be better than absol...

Has anyone found a solution yet?

seems like Amcrest has an issue going on. I hae this happening today at two different locations.

@tommcmur As with everything IOT things can go wrong from time to time there is not 1 perfect company if there was there wouldn't be the need for any others... The Login asking for FW update was fixed.. Issue is when the Update was entered into the system it had a V in front of the # and after the ...

Also, I wonder if this has anything to do with their failed firmware update. I updated my cameras to the latest firmware, then, go notice to update again. There was/is an issue with the firmware version update; while it seems to update, it doesn't put the correct version in the system, which creates...

Mine has been showing offline since Friday. I'm beginning to think Amcrest is in over their heads and I need to look for other solutions. One day without service is forgivable; four days without service is absolutely nuts and says the company is probably not going to make it through this pandemic.

Thanks, I actually uninstalled the NVR and reinstalled it and that worked. Kind of a pain because I have to reset everything.