Amcrest Forum

If tomorrow is a ok day and dry I will go pull the camera and remove the front again, Clean front and back of the glass and inspect the Cameras lens. Because how new it was I didn't look at the lens and only cleaned the glass out of habit. I will admit I bought my 841v3 as a defective camera becaus...

That photo is IR on Auto... but also with WDR enabled. I think WDR is what really helps. Also there's a floodlight over the front steps, you can sort of see the bright spot from it. I think that helps a lot.

Sorry, apparently I don't get email notifications for replies here. Everything has been working great with these cameras since my last post about solving the problem (aside from the fact that my ZoneMinder servers are almost falling over from the resolution of these cameras). I haven't tried any of ...

Ok, I've finally solved this (though there does seem to be a bug in the current firmware )!!! Thank you both so much for your help! I re-uploaded the most recent firmware (V2.800.00AC001.0.R, Build Date: 2021-07-12) to the camera. When it came back up I again tried my test of using the WebUI for Set...

Revo2Maxx Ah ok. So, to be clear, if I pull up the Web UI, go into Setup and Configuration, there's a video preview visible. If I go to Night Mode and select "Color" in the dropdown, I see normal video. If I change the dropdown to "B/W" the video preview blinks a bit and comes b...

Thanks so much, jack7 . Yes, that's what my Profile Management page looks like (I'm using Google Chrome). I guess I'd forgotten the details of it... yes, the options of General / Full Time / Schedule / Day/Night are slightly different from my older cameras, which had Normal / Full Time / Schedule. I...

Well, so much for my theory of just fixing it by turning on WDR. That didn't work. I now know that on these cameras: Turning WDR off always results in a smaller/cropped image. Night mode / IR on always results in a smaller/cropped image. It seems like however they test the firmware before release, t...

I use the default "General" profile with Mode Auto, Sensitivity Middle, and Delay 6 Seconds. I believe that's the default when they're new. I have "Profile Management" set to "General". Well, it looks like you're onto something with the profiles! I went in to the WebUI,...

Well... last night I shut off the flood light and found that the other camera exhibits the exact same behavior. So either it's something caused by how I configured the cameras, or it's just their actual design. I guess I'll try contacting support/customer service. Yes, I've been checking the built-i...

Revo2Maxx Thank you so much for your reply. I tried a factory reset last night, and then configured the camera again according to my notes. This didn't make a difference; it's still doing the same thing when in night mode. HOWEVER, I did realize (I'm really not sure how I completely ignored this be...