Amcrest Forum

I called Amcrest support. The technician looked at all the settings and found everything to be in order and could not figure out why snapshots were being cropped in half. They said they were escalating the issue to the engineering team in Houston and that I would get a call in the next day to help t...

Having same problem with NV2104E. I get email notifications but because of delay the snapshot rarely captures the event. (Plus the snapshot attached to email are being cut off so only see 1/2 of the image). What are the settings that I need to adjust and what are the recommended values to minimize t...

I don't believe it is an email problem. The NVR is sending out alert emails which I am receiving successfully. It seems to be a problem with how the NVR is attaching the image to the email. Note I can take a snapshot manually, attach it to an email and send it no problem, but when the NVR does this ...

I have set up my system to send out email alerts on motion detection and include a snapshot. I am receiving the alerts but 1/2 of the snapshot image is missing, the bottom half cut off or sometime weird colors. This occurs regardless of which camera detects the alert or which email address I use. Th...