Search found 57 matches

by James.s
Fri Apr 19, 2019 5:01 pm
Forum: Technical Discussion
Topic: System wont connect to Internet!
Replies: 2
Views: 373

Re: System wont connect to Internet!

jumbo7700 wrote:crickets........
Any suggestions at all?



In this situation, I would highly advise you reach out to our support team, ([email protected]) Where we can further investigate the issue.
by James.s
Thu Apr 18, 2019 1:01 pm
Forum: Technical Discussion
Topic: Substream Pixelated and Setting Revert After Reboot
Replies: 4
Views: 268

Re: Substream Pixelated and Setting Revert After Reboot

Camera Model: IPM-751 Problem: Video Stream settings do not survive a camera reboot. Or resets on its own if the camera has been on for a period of time. The above problem is causing my sub stream to be pixelated which means I cannot make out anything when looking at the substreams on my phone whic...
by James.s
Tue Apr 09, 2019 11:07 am
Forum: Technical Discussion
Topic: IP4M-1026E Wire diagram
Replies: 3
Views: 886

Re: IP4M-1026E Wire diagram

Not a problem, Let me know if you need anything else! :)
by James.s
Tue Apr 09, 2019 9:43 am
Forum: Technical Discussion
Topic: IP4M-1026E Wire diagram
Replies: 3
Views: 886

Re: IP4M-1026E Wire diagram

Here is a Diagram to assist you.
by James.s
Mon Apr 08, 2019 9:33 am
Forum: Technical Discussion
Topic: Can't use all 4 cameras!
Replies: 9
Views: 810

Re: Can't use all 4 cameras!

@delan

unfortunately, I was not able to catch your reply in time as I was pulled away from my desk quite a bit. I will be sending you an updated reply today.
by James.s
Thu Apr 04, 2019 9:34 am
Forum: Technical Discussion
Topic: Can't use all 4 cameras!
Replies: 9
Views: 810

Re: Can't use all 4 cameras!

@delan007, I have the ticket and just sent a reply. I look forward to assisting you!
by James.s
Wed Apr 03, 2019 4:42 pm
Forum: Technical Discussion
Topic: Can't use all 4 cameras!
Replies: 9
Views: 810

Re: Can't use all 4 cameras!

I am sorry our call team was not able to provide immediate help. Sending an email to [email protected] will create a ticket that will be handled promptly. Please send us an email so my Team or Myself can further assist you.
by James.s
Wed Apr 03, 2019 2:32 pm
Forum: Technical Discussion
Topic: Can't use all 4 cameras!
Replies: 9
Views: 810

Re: Can't use all 4 cameras!

@Delan007,


If you have not already please reach out to us at ([email protected]) The Support Team or Myself would be happy to work with you one on one to see if we can resolve this issue.
by James.s
Wed Apr 03, 2019 10:08 am
Forum: Technical Discussion
Topic: Amcrest products and KRACK vulnerability
Replies: 61
Views: 5784

Re: Amcrest products and KRACK vulnerability

Just to send out an update we have created a test firmware for the 841 that we could use your assisting for confirmation the issue is resolved.

https://amcrest.com/forum/general-discu ... 12290.html
by James.s
Wed Apr 03, 2019 9:53 am
Forum: Technical Discussion
Topic: Web Browser Login Session Time
Replies: 2
Views: 51

Re: Web Browser Login Session Time

Hello, Is there a way to customize the login session time when using a web browser? I get really annoyed having the browser open and even when I am active in the window making changes and input and it pops up a message saying, "Authorize failed, Please login again!" because of a hard set ...

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