Search found 42 matches

by WilliamA
Fri Aug 23, 2019 10:55 am
Forum: Amcrest Surveillance Pro
Topic: Amcrest Surveillance Pro on Mac is not working
Replies: 1
Views: 96

Re: Amcrest Surveillance Pro on Mac is not working

We are all still waiting for the updated Mac OS version of Amcrest Survellance Pro. Apple is about to release their new Mac OS and the current version of Amcrest Survellance Pro will no longer work since its a 32 bit app.

Amcrest please provide an update.
by WilliamA
Fri Aug 23, 2019 10:49 am
Forum: NVRs / DVRs
Topic: Timeline for Firmware update for NVRs to fix gmail TLS and no need for plug in?
Replies: 0
Views: 25

Timeline for Firmware update for NVRs to fix gmail TLS and no need for plug in?

When is the new firmware going to be released for the NVRs? I'm unable to send gmail notifications from my NVR connected POE cameras.

- Guillermo
by WilliamA
Wed Aug 14, 2019 6:07 pm
Forum: Amcrest View Pro
Topic: Image Quality
Replies: 9
Views: 152

Re: Image Quality

The issue has been resolved in the latest Amcrest View Pro IOS app update.
by WilliamA
Wed Jul 17, 2019 8:05 pm
Forum: NVRs / DVRs
Topic: NVR on Google Wifi; Can't access outside of local network
Replies: 1
Views: 44

Re: NVR on Google Wifi; Can't access outside of local network

Double NAT issue. Connect the NVR to the fios router.
by WilliamA
Wed Jul 10, 2019 4:04 pm
Forum: Amcrest View Pro
Topic: Image Quality
Replies: 9
Views: 152

Re: Image Quality

I have tried your suggestion but I'm still getting the pixelated video. The configuration setting is not persistent. This bug was introduced in the latest IOS Amcrest View Pro update.
by WilliamA
Sat Jul 06, 2019 5:57 pm
Forum: Amcrest View Pro
Topic: IOS Amcrest View Pro Resolution Problem
Replies: 9
Views: 176

Re: IOS Amcrest View Pro Resolution Problem

I really hope a fix gets released soon, this is making my high resolution cameras look like VGA cameras.
by WilliamA
Sat Jul 06, 2019 5:43 pm
Forum: NVRs / DVRs
Topic: Alexa and POE camera connected to NVR
Replies: 2
Views: 60

Alexa and POE camera connected to NVR

Is there a way to connect a POE camera (plugged to an NVR) to Amcrest Cloud/Alexa?

P2P doesn't seem to work on the POE cameras plugged to the NVR, only on the NVR itself.
by WilliamA
Sat Jul 06, 2019 6:48 am
Forum: Amcrest View Pro
Topic: IOS Amcrest View Pro Resolution Problem
Replies: 9
Views: 176

IOS Amcrest View Pro Resolution Problem

The Amcrest View Pro update for IOS released 2 days ago has a bug that displays the cameras in very low resolution. The only way to temporary correct it is to lower the resolution to SD and then back to HD. The issue seems to happen when you are in multi camera display mode and you click in a specif...
by WilliamA
Tue Jun 11, 2019 8:31 am
Forum: Beta Testing Posts
Topic: Beta Test Firmware (941 and HX2) WiFi models only OUTDATED
Replies: 8
Views: 257

Re: Beta Test Firmware (941 and HX2) 06/04/2019

Here are the results of my initial testing: Safari 12.1.1 On a Mac _______________________ Live view: - Encountered the infinite loading bug on the first log on, afterwards it worked fine. - Live sound button does not work. - No selection area zoom button. Only regular zoom functionality. Playback: ...
by WilliamA
Thu May 16, 2019 3:45 pm
Forum: IP Cameras
Topic: Beta Test Firmware (941 and HX2) 05/09/2019
Replies: 4
Views: 834

Re: Beta Test Firmware (941 and HX2) 05/09/2019

A few more issues: Safari on a Mac: - The new method takes longer to load pages and display the video compared to the plug-in version - Occasionally encountered the video infinite loading bug on settings preview windows - Sometimes, after a reboot, the last camera position was not remembered - Livev...

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