Search found 10 matches

by venney
Sun Dec 31, 2017 11:14 pm
Forum: General Security Chat
Topic: ProHD Won't stay connected
Replies: 2
Views: 5620

Re: ProHD Won't stay connected

Occasionally, your camera may disconnect due to network connectivity. However, if your camera goes offline very often, you can try the following troubleshooting techniques: Move your camera closer to your router. Even if your camera is not too far from your router, there may be different materials (...
by venney
Thu Dec 21, 2017 12:28 am
Forum: General Security Chat
Topic: Picture in color
Replies: 3
Views: 4351

Re: Picture in color

If there is not enough ambient light hitting the sensor, the camera will record in night vision mode. Inadequate light or power may cause the camera to record in black and white. If using a DC power cable, connect to a different, functional power outlet. Surge protectors or power adapters may be ove...
by venney
Tue Dec 19, 2017 4:42 am
Forum: IP Cameras
Topic: Motion Detection Recording Issues
Replies: 6
Views: 3158

Re: Motion Detection Recording Issues

There are some troubleshooting points to fix your problem: Reconfigure the Motion Detection. Updating security camera firmware to the latest version can fix potential bugs that have been meddling with the motion detection or push notification. Monitoring software or apps play a role in motion captur...
by venney
Mon Dec 18, 2017 4:04 am
Forum: IP Cameras
Topic: all four cameras lost night vision
Replies: 7
Views: 335

Re: all four cameras lost night vision

There are some troubleshooting points to solve night vision issue: Check the plug at the wall hasn't been hijacked by someone and the device hasn't been unplugged. Check for interference if you see lines or noise on the screen. Be sure that you're not at the maximum wireless range Make sure you have...
by venney
Thu Dec 14, 2017 11:01 pm
Forum: IP Cameras
Topic: IP2M-842 No WIFI Connection
Replies: 2
Views: 258

Re: IP2M-842 No WIFI Connection

Check the several reasons why your security cameras aren't connecting to WiFi: Check that the antennas are fixed well. Make sure that the wireless Camera is powered on. Ensure that the password is correct. Check the SSID in WiFi settings. Make sure there is no signal interference. Check that the cam...
by venney
Wed Dec 13, 2017 11:03 pm
Forum: IP Cameras
Topic: IP2M-844 event email not sending
Replies: 2
Views: 146

Re: IP2M-844 event email not sending

Sometimes when this type of situation occurs, restart the cameras. Also make absolutely sure you didn’t inadvertently disable email settings in any menu pertaining to it. If still the problem remains, then update the monitoring software or app because Monitoring software or apps play a role in email...
by venney
Wed Dec 13, 2017 1:04 am
Forum: IP Cameras
Topic: CCTV only showing black and white
Replies: 16
Views: 63424

Re: CCTV only showing black and white

If there is not enough ambient light hitting the sensor, the camera will record in night vision mode. Inadequate light or power may cause the camera to record in black and white. If using a DC power cable, connect to a different, functional power outlet. Surge protectors or power adapters may be ove...
by venney
Sun Dec 10, 2017 11:29 pm
Forum: IP Cameras
Topic: AMDV 10804 Video Stream
Replies: 1
Views: 117

Re: AMDV 10804 Video Stream

There are some reasons, if your one camera shows the lower resolution sub-stream: Many times a camera's compression is simply set too poorly. They actually have the same resolution, one is simply set to a worse compression than the other. Sometimes, manufacturers default quality levels low or instal...
by venney
Mon Dec 04, 2017 10:28 pm
Forum: IP Cameras
Topic: camera goes offline constantly
Replies: 22
Views: 8288

Re: camera goes offline constantly

You can try the following troubleshooting techniques to solve problem: Move your camera closer to your router. Even if your camera is not too far from your router, there may be different materials (walls, floors, metal, concrete, plaster) that can block the WiFi signal. Minimize the number of physic...
by venney
Tue Nov 28, 2017 3:25 am
Forum: IP Cameras
Topic: IP camera lost to IP config software
Replies: 2
Views: 1160

Re: IP camera lost to IP config software

Try to do according following steps. If still issue exits, contact with technical support team.
Press Windows key + X and select “command prompt (admin)”. Type ipconfig /release and hit Enter. Then type ipconfig /renew and hit Enter. Type Exit and hit Enter.

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