Amcrest Forum

I did a test and cabled one of the cameras. The camera connected via cable is super stable and has never disconnected since then (almost a week now). The other camera that is still on wifi worked great on the first 2 days (no drops), but now I am starting to see 1-2 disconnection per day. Any ideas?...

Thanks for the reply Melvin. I configured the cameras directly in the NAS and I have NOT set any NAS configuration in the camera settings via the camera web portal. I don't know if that would make any difference. I will definitively remove one of the cameras from the NAS to check if it keeps online....

Someone from Amcrest could give some light on the issue? I really didn't want to return the cameras, but I will not be able to keep them without fixing that connection issue.

I can confirm that after following the link instructions, it solved the DNS issue.

I noticed the following also: When the camera is working fine, I see 4 ports open: PORT STATE SERVICE REASON 80/tcp open http syn-ack 554/tcp open rtsp syn-ack 5000/tcp open upnp syn-ack 49152/tcp open unknown syn-ack But when the camera is "disconnected", I only see 3.. PORT STATE SERVICE...

My NAS says that the cameras got disconnected (like if they are offline or out of range). I can't even connect to the own cameras management portal (by typing their IPs on my browser) and the AMCrest IP Config app also does not find them. But if I ping their IP address, I get a reply, which means fo...

I have 2 new IP3M-943W that I installed just outside of my house and they keep losing connection every couple of hours (or even more frequent). They are close to the router (35ft) and just 1 wall apart, so the wifi signal is not the issue (I also tested the Wifi signal and it is good). I already tri...

I just bought 2 IP3M-943W, connected them via Wifi and I started to notice my internet connection going down 2-3 times per day. I noticed that it appears that it is an issue with DNS, since I can ping and connect to IPs but I cannot resolve domains. I am pretty sure that the cameras are causing the ...