In case you haven't got this figured out yet, I will tell you how I did it. If you are in Windows:Paul29 wrote: ↑Tue May 21, 2024 4:02 pm I've got the software installed - it's a nice improvement over surveillance pro. I am having trouble getting the external storage to be recognized. I can't see anything I am overlooking in the documentation, but there must be a secret to getting it recognized. Are external NAS devices not supported?
1. Go to Disk Management
2. Format the external drive to exFAT
3. Delete the Disk Volume & Exit Disk Management - Do NOT do anything else to the disk
4. Reboot PC
5. Go to Orion Client and Initialize the newly recognized disk
FYI - The disk will be recognized after step 2, but to get the Orion Client to initialize it without errors, you must complete through step 5.
Closing/reopening the client did not work for me.
I used this method to set up multiple external USB SSDs that were not being recognized by the Orion Client.