Amcrest software is very slow to respond

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tcasbar
Posts: 1
Joined: Sat Feb 04, 2023 11:10 am

Amcrest software is very slow to respond

Post by tcasbar »

It takes 20 - 30 seconds for video to change. I've tried Chrome ver. 109 & 90 and MS Edge 109. I have a laptop with a T9550 CPU & 2 GB RAM. Over 200 GB free on HD. The CPU runs between 85 to 100% when Amcrest is running. What do I use to increase the speed of the Amcrest software?
Anyone else experienced this situation?
Dani545454
Posts: 1
Joined: Wed Nov 20, 2024 1:48 am

Re: Amcrest software is very slow to respond

Post by Dani545454 »

Yes, I just upgraded my NVR for 8 channels and it takes 2-3 minutes to get the live stream. and also doesn't refresh.
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Revo2Maxx
Site Admin
Posts: 6762
Joined: Sat Jun 15, 2019 3:05 pm

Re: Amcrest software is very slow to respond

Post by Revo2Maxx »

If there is an issue with WebUI taking time for 8ch NVR to refresh live view then you may want to try a different port on your Switch/Hub or Router. I have many different Amcrest devices and only time there is an issue with anything coming online is caused to Network either because I am going over a Wifi bridge or I have an issue with one of my Ports on my switch. I change to a different port and lag is gone..

Somewhere to start.. Outside of that if the issue is over GUI and WebUI, Then i would reset the system back to factory.. Setup NVR with Amcrest cameras and if you have other brand cameras after you setup all Amcrest hardware then install other brand and see if there is issues after installing cameras like by Axis.. If something happens after another brand camera is installed remove camera and see if the system needs to be reset to cure.
Be Safe.
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