One camera not triggering motion detection

[kanewolf]

I have one camera (out of 8) that REFUSES to have motion videos identified. This is one of two IP8M-2779E cameras I have. They are configured identically, as far as I can see, including the same firmware revision. The camera in question does local motion detection and e-mail but the NVR (4216-EI) does not flag ANY motion videos for this one camera. I checked the storage for motion, and it is the same for all cameras. Continuous plus motion, so I don't think it is an NVR storage issue.

Any ideas? I am stumped on this one ...

[Revo2Maxx]

Only have 2 of my 4216-E1 NVRs channels setup to record motion the rest are setup with AI only rules.. So for 1 of the channels that I do have setup with motion I took snapshot from my Events screen, On the 1 area to the left you can see it set up for Record and snapshots. Well at the bottom of that screen I want you to click MORE then it will bring up the box I have on the right. What I would like is for you to click the Buzzer and save.. Make sure that the Channel for motion is also Enabled as you can see in my picture that ch4 on mine was enabled for motion. Having it setup in the Record area of the NVR will not matter if the Motion area is disabled.. Then when the motion is detected and you hear the buzzer go off check your playback for your camera.

Plus owning a AI camera with Ai NVR why are you trying to work with Motion and not work with real events from Intrusion or Tripwire event that will be 98% real events every time.. I mean if the camera is put in the wrong spot and no adjustments are made to detection size a cat or dog might trigger as a human lol once or twice maybe..

Also to be sure under Disk Group can you check and make sure that your non working camera channel is on the right group. Might have been changed and if only 1 HDD installed a change might make it so the camera don't record..

Also what does your Logs say for Times of Motion events for that channel? Is there a start and stop times and no recordings?

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[Revo2Maxx]

1 Last thing. Having it setup as you see in the first picture won't matter if there is no grid, Can you confirm that next to the channel number where it says Region click on the Setting and make sure that you have a Motion grid setup. If that area is empty it won't detect motion either.. I would make sure the Grid is setup for area that matters and not just the whole scene unless it is an open area with no trees or things that will trigger it 24x7

1 last thing to keep in mind, If you are recording full time then motion events out side of a place holder isn't needed.. I don't record any of my channels using Schedules full time. I use sub channels to record full time and let Ai events record main channel to save space.. Just saying..

[kanewolf]

I double checked the settings under the alarm. All the same as you show. Also the same as the cameras that do work.

Very odd. I may drop and re-add this camera.

[Revo2Maxx]

So not sure if you checked your Grid for that camera as well as the page info that I posted. Only seen you say that the info was the same. Grid info.. Also now for me it might be little different then others. I do have 2 HDD installed in my machine so it wouldn't matter much, yet if you don't have 2 HDD installed and something got changed in where to record that channel you won't get any recorded footage either. Now the E1 is little different to change the format and might be little harder to mess up but in the pictures below you can see that I have 1 of the channels under Main changed to 2 in the second picture I show that all of my Snapshots are saved to the second HDD.. That is the way I have it setup. Now on the Main I have it going to 1 normally I just changed one of the channels to 2 so you might see where something could be setup wrong.. If you in fact only had 1 HDD and main channel for the one that wasn't working was setup to 2 then it wouldn't get recorded to anywhere..

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[kanewolf]

Here is the setup for camera 4 that doesn't trigger motion events

[kanewolf]

I just reviewed the logs under the Alarm tab. There are SMD detections for camera 4 but there are no video clips Even more strange !!!

[Revo2Maxx]

Not sure why you want to use 4 different regions? To be honest I am not sure why you are trying to setup motion with this camera and are not using Ai tripwires or an Intrusion setup? Having an Ai NVR with Ai cameras there is only positivity that could come from it!

So my 2 pictures here are from the playback menu aka Search.. So for me I was having some issues with my camera because it wasn't an Amcrest Camera and the POS would only work from like 7am to 8 or 9pm lol Not even in the Amcrest area just in the 128gb Micro SD card that it has. So I changed the Motion from Their type only Ultra kind of like Amcrest Smart Motion detection. To just normal and with that as you can see it was recording full time even in a time there was no event, No rain, fog, bugs that should have kept it going full time.. Anyway in the second picture I put it back to Ultra motion and the Amcrest NVR no longer records that and that is fine there is plenty of other cameras in the area to pick up what it missed..

In the For Channel 1 you can see only Blue Lines. this is Ai and I have that setup to record Human and Vehicle events only. Each of the marks I know will be a real event..

For your area, I personally would setup an Intrusion zone in the Green area, I would setup a Tripwire in the Red, yellow and blue area with the respective direction markers.. For the Green zone I would make the whole driveway the Intrusion and setup tripwires

So in the 3rd picture you can see part of your image, I removed some of the image trying to make it clear what I was talking about and best to have your image to be clear,, The Red box is the Intrusion and the 3 blue lines would be where I would put the Tripwires I mean the one at the end of the drive don't really need to be there unless you were looking to filter out something.. Could get away with just the 2 Tripwires and the 1 Intrusion box to be honest.. If there was Foot Traffic that might be cutting over the lawn I would do another Tripwire in the grass for a Pre Warning

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[Revo2Maxx]

Also thought I would mention on a Motion only NVR my 4116E-HS while it does say IVS it isn't an option and not sure why it is listed lol. But as you can see in the pictures of the camears picked the motion events in yellow and 1 camera you can see Red because that is Audio alarm for that camera to make sure that 1 it is in the right area facing the door and something was loud enough to detect the audio..

Anyway the channel with the most events listed it is facing an area with Ai camera events and on days with loads of rain/snow or bugs the events will be longer and more often then the AI camera on the AI NVR using Intrusion. I know if I wanted something from that location it would be best to use playback from the AI NVR in that area..

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[kanewolf]

I figured it out. I accidentally disabled IVS recording in the schedule for this one camera. Even though motion recording was enabled, it did not record motion on this camera.