Browser plugins don't work?

Have some questions or having issues with your DVR/NVR(s), Post them here for the mods and other users to assist you with.
Posts: 14
Joined: Mon Jan 01, 2018 5:10 pm

Re: Browser plugins don't work?

Postby martin777 » Fri Jun 01, 2018 6:58 pm

SeaMonkey works in Win7 but NOT in Mint 17.2. It DOES have the shockwave flash plugin.
Pale Moon---same thing.
IP2M-842E,848E,853E,858W (all PoE), 841B, 841W WiFi

Posts: 1
Joined: Wed Jun 20, 2018 1:49 am

Re: Browser plugins don't work?

Postby BerythaBeasley » Wed Jun 20, 2018 1:51 am

Why is it when I click on the IP Config web plug in I get a link to Google Chrome ? ... gikpedpilc It also does not work?

Posts: 3
Joined: Sat Sep 15, 2018 3:07 pm

Re: Browser plugins don't work? THIS WORKED FOR ME.

Postby twilock » Sat Sep 15, 2018 3:41 pm

This is what I tried and it worked for me. I have windows 10 and all the updated browsers will NOT work. I loaded an older version of the browser PALE MOON, you can find it here
In the middle of the page there is an FTP link (click on the link). It will take you to a list of old versions of the browser.
I used 7.x . Clicked on the installer file from 7/31/15 and installed just fine. Opened the pale moon browser and put the user name and password and works just fine.

Posts: 2
Joined: Wed May 10, 2017 3:20 pm

Re: Browser plugins don't work?

Postby j3rm » Sun Nov 04, 2018 12:41 pm

Having to download another browser to make it work is really an unacceptable solution. If Amcrest is not updating their browser plugins, or their firmware, then maybe we all should reconsider who we buy camera equipment from.

Its not that hard for them to publish an update on their website.

Software based solutions are ever changing and vendors who don't keep up wont be around long as customer satisfaction drops.

Maybe its time we update our amazon reviews.

Posts: 2
Joined: Mon Oct 29, 2018 12:03 am

Re: Browser plugins don't work?

Postby Crestcamcustomer » Tue Nov 13, 2018 12:08 am

Before we light the pitch forks and take to Amazon. I found the software! I think were just trained to go to Google and not to the source. The link below is the software to view amcrest cam from PC. There is also a mac link plus the usual mobile apps. ... -Downloads

Had a run around for a long time myself.

Posts: 1
Joined: Tue Dec 25, 2018 5:25 am

Re: Browser plugins don't work?

Postby EJP » Tue Dec 25, 2018 5:28 am

GEE... Seven pages of complaints spanning a two year period, and you guys haven't done JACK S**T! Boy, you're really into customer satisfaction, aren't ya?!

Posts: 1
Joined: Tue Dec 04, 2018 8:47 pm

Re: Browser plugins don't work?

Postby Poodlehead » Tue Jan 01, 2019 2:53 pm

I'm glad I only bought a pair of cameras before finding out how bad the lack of software/firmware support is for not being able to use the features as advertised.

They sure are willing to sell you more cameras at a special price, but I won't spend another dime on their product if it doesn't improve.

Posts: 18
Joined: Mon Dec 31, 2018 1:38 pm

Re: Browser plugins don't work?

Postby hennesseystealth » Wed Jan 02, 2019 5:15 pm

I was only able to get past the demand to install the plugin when using Internet Explorer. I was able to setup the device, but when hitting the eye icon the next screen is all hosed over. The central viewing pane overlaps the control pane and nothing is ever displayed in Live View. Complete junk.

I tried Surveillance Pro and could get that to display a Live View, but the PC-NVR function doesn't seem to work. The Remote Device selection on the left nav bar is grayed out and that is the first step in setting up the record function. So, half junk.

Posts: 2
Joined: Wed Feb 06, 2019 11:02 pm

Re: Browser plugins don't work?

Postby jdhuskey » Wed Feb 06, 2019 11:12 pm

I'm totally pissed. I had no reason to think that I was going to lose access to live view or playback for my cameras via Safari browser on Mac. If other browsers stopped support for NPAPI plug-ins 2 and 3 years ago, there is no excuse for Amcrest and others (Foscam included) to have failed to provide either a no-plug-in option or a modern plug-in. This is completely unacceptable and I feel like an idiot for purchasing 4 more of these cameras only to find out when trying to configure them that the ones I've been viewing with the app on iPad are no longer accessible as well. FIX YOUR DAMN SOFTWARE. I'M GOING TO BAD-MOUTH THESE CAMERAS TO HELL AND BACK ON AMAZON. 3 YEARS WAITING FOR A SOLUTION IS BEYOND RIDICULOUS. SUPPORT YOUR DAMN CAMERAS! YOUR CAMERAS SHOULD AT LEAST WORK ON IE/EDGE, SAFARI, FIREFOX, AND CHROME.

Posts: 2
Joined: Wed Feb 06, 2019 11:02 pm

Re: Browser plugins don't work?

Postby jdhuskey » Wed Feb 06, 2019 11:15 pm

Oh, and I refuse to install crap browsers just to use your cameras. If there isn't a solution soon, I'm going to make a lot of noise on Amazon. I want Safari support on macOS Mojave. I also refuse to install Google products because they lie and steal personal data even when they say they are complying with privacy restrictions. There will be no Chrome on my Mac. I have 9 IP2M-841 and IP3M-941 cameras.

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