Windows Install - MSVCR100.dll is missing error

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kfleuret
Posts: 1
Joined: Tue Feb 07, 2017 3:33 pm

Windows Install - MSVCR100.dll is missing error

Postby kfleuret » Tue Feb 07, 2017 3:39 pm

I am getting the MSVCR100.dll is missing error when I attempt to start Amcrest Surveillance Pro. I have installed and uninstalled and re-downloaded several times. I even received access via support to a google drive where I downloaded the install with the same results. I was told I would get a call from developers but that has not happened so I am hoping someone on this forum can help.

jjreynolds
Posts: 44
Joined: Mon Jan 16, 2017 8:41 am

Re: Windows Install - MSVCR100.dll is missing error

Postby jjreynolds » Tue Feb 07, 2017 6:30 pm

Google says it's a Microsoft C++ runtime library (DLL) and there are Microsoft links to download either the 32 or 64 bit version of these. Apparently the Amcrest program was built with C++.

Chassquirrel
Posts: 5
Joined: Wed May 25, 2016 3:33 pm

Re: Windows Install - MSVCR100.dll is missing error

Postby Chassquirrel » Fri Apr 07, 2017 8:16 pm

I am getting same message. Did anyone get it resolved?

ebanfra
Posts: 1
Joined: Tue Apr 18, 2017 9:31 am

Re: Windows Install - MSVCR100.dll is missing error

Postby ebanfra » Tue Apr 18, 2017 9:54 am

I just downloaded (04/18/2017) the Amcrest Surveillance Pro on a fresh Window 7 (64 bits) Ultimate OS.
Have the same error as described above. Re-installed as Administrator, Disabled AntiVirus, no Success.
Downloaded the vcredist_x64 from Microsoft and installed it.
Now I am able to find the MSVCR100.dll file in my PC,.
Still cant run the Amcrest Surveillance Pro...
Any Help will be appreciated

Melvin
Site Admin
Posts: 2238
Joined: Wed Oct 14, 2015 2:20 pm

Re: Windows Install - MSVCR100.dll is missing error

Postby Melvin » Tue Apr 18, 2017 5:09 pm

Hello ebanfra,

Could you please call us on 1-888-212-7538? We can help you install a different version which has a fix for this error.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image

h3v8k
Posts: 1
Joined: Fri Jun 02, 2017 5:21 am

Re: Windows Install - MSVCR100.dll is missing error

Postby h3v8k » Fri Jun 02, 2017 5:23 am

Melvin wrote:Hello ebanfra,

Could you please call us on 1-888-212-7538? We can help you install a different version which has a fix for this error.


This doesn't help anyone else. Are we ALL to call? Why not just give us the link to download the version that works?

Isn't that 10000000X easier than making us all call your company?

EarlCrest
Posts: 1
Joined: Fri Jun 02, 2017 12:13 pm

Re: Windows Install - MSVCR100.dll is missing error

Postby EarlCrest » Fri Jun 02, 2017 12:19 pm

h3v8k wrote:
Melvin wrote:Hello ebanfra,

Could you please call us on 1-888-212-7538? We can help you install a different version which has a fix for this error.


This doesn't help anyone else. Are we ALL to call? Why not just give us the link to download the version that works?

Isn't that 10000000X easier than making us all call your company?


I made an account here just to agree with this post. I too am getting that error. Seems like complete bullshit to make everyone call instead of just releasing the fix. I'm thinking of getting Amcrest cameras all around my house and wanted to test this software with the one camera I already have. Maybe it's a good thing I didn't spend my $500 yet.

Melvin
Site Admin
Posts: 2238
Joined: Wed Oct 14, 2015 2:20 pm

Re: Windows Install - MSVCR100.dll is missing error

Postby Melvin » Mon Jun 05, 2017 3:41 pm

Hello,

I have sent a link on PM for @ebanfra, @EarlCrest and @h3v8k. Please try if the software fixes the error.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image

Slockhart98
Posts: 3
Joined: Fri Jun 02, 2017 7:32 pm

Re: Windows Install - MSVCR100.dll is missing error

Postby Slockhart98 » Thu Jun 08, 2017 7:44 pm

This link should help. You may need to install the 32bit version.

https://www.microsoft.com/en-us/downloa ... x?id=26999

ecynkar
Posts: 1
Joined: Fri Jun 09, 2017 10:55 pm

Re: Windows Install - MSVCR100.dll is missing error

Postby ecynkar » Fri Jun 09, 2017 11:03 pm

Hi Melvin,

Would you send me the link to fix the MSVCR100.dll missing error
Thanks


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