Unable to connect remotely in the UK

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LeeB
Posts: 7
Joined: Mon Aug 16, 2021 6:23 am

Unable to connect remotely in the UK

Post by LeeB »

Is anyone else having difficulties connecting remotely in the UK?
I have 11 cameras and not one will connect remotely, been working fine now for well over a year without a glitch.

Interestingly my neighbour, (totally different network) cant connect to his Amcrest cameras and my son who is a couple of miles away is unbale to connect to his cameras remotely.

I have raised a ticket with Amcrest and after over a week of ping pong email, providing endless details of all 11 cameras, firmware version, etc etc been told to wait for the new release of their app Amcrest View Pro 4.3.1??? On wifi they all connect without fault. As soon as I am out and about and on 4g/5g totally unbale to connect. P2P is enabled on all cams and online.

I have no idea if the new updated app will work and neither have Amcrest??
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