Ultrahd 2k dual band will not live stream from app, keep getting incorrect username or password

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F355fts
Posts: 1
Joined: Wed Jan 24, 2018 10:36 pm

Ultrahd 2k dual band will not live stream from app, keep getting incorrect username or password

Post by F355fts »

Just bought one ultrahd 2k dual band camera.

Tried installing with the andriod app.

It says connection was successful but when i click on live stream now it says incorrect username or password.

Ive tried everything, hard reset over 6 times.

Uninstalled reinstalled app

Tried 2g and 5g on my wifi

Cleared my phone cache

Tried multiple passwords, tried leaving just the factory admin ones also.

Tried typing in serial number and scanning it

Everytime it says connection successful

Click on view live stream

Then

Incorrect username or password

Anyone have any ideas?
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