turn off health test

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peglomaniac
Posts: 4
Joined: Tue Aug 09, 2016 3:02 pm

turn off health test

Post by peglomaniac »

How do I turn off the Health Test messages I am getting every 90 minutes in my email?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: turn off health test

Post by Melvin »

Hello peglomaniac ,

Login to the web interface of the camera and go to set up > network > Email settings and uncheck the box that says 'Keep alive'. This will stop all the health check emails you are getting.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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peglomaniac
Posts: 4
Joined: Tue Aug 09, 2016 3:02 pm

Re: turn off health test

Post by peglomaniac »

Thank you Melvin. That did it.
PFi
Posts: 2
Joined: Sun Aug 11, 2019 5:01 pm

Re: turn off health test

Post by PFi »

I was not allowed to deselect or turn off the keepalive. All I was allowed to do was change the seconds selection.
benoitd
Posts: 7
Joined: Mon Aug 12, 2019 1:41 pm

Re: turn off health test

Post by benoitd »

Hello

I had the same issue with my amcrest cameras. At some point, some fields in the UI were not responding, and/or not saved. I had to reset them and now it seems to be working. Sorry for this brutal solution, i think there is an option to save your configuration in a file and restore it. This could be usefull in this case.
Cheers
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