Time And Date Wrong

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
byronbigrims
Posts: 10
Joined: Wed Nov 09, 2016 4:36 pm

Time And Date Wrong

Postby byronbigrims » Wed Jul 19, 2017 10:43 pm

anyone else having issues where the time and date on the camera will not stay set, and also by the date and time keep being wrong im not able to playback any of my recorded footage

Melvin
Site Admin
Posts: 2240
Joined: Wed Oct 14, 2015 2:20 pm

Re: Time And Date Wrong

Postby Melvin » Thu Jul 20, 2017 4:12 pm

Hello byronbigrims ,

From the PC use the PC sync option and disable the NTP option. Please check if that helps.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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byronbigrims
Posts: 10
Joined: Wed Nov 09, 2016 4:36 pm

Re: Time And Date Wrong

Postby byronbigrims » Thu Jul 20, 2017 6:10 pm

I have done that as well, I can go set the date and time now, it will remain correct for a couple of hours and then that date always changes back to 01-01-2000

bigscience
Posts: 2
Joined: Tue Jul 18, 2017 9:15 am

Re: Time And Date Wrong

Postby bigscience » Fri Jul 21, 2017 11:32 am

Same issue here, put in a ticket, they said to reset the camera.

byronbigrims
Posts: 10
Joined: Wed Nov 09, 2016 4:36 pm

Re: Time And Date Wrong

Postby byronbigrims » Tue Jul 25, 2017 6:22 pm

bigscience wrote:Same issue here, put in a ticket, they said to reset the camera.

did the camera reset work for you?

rayleaf
Posts: 28
Joined: Wed Mar 15, 2017 9:04 pm

Re: Time And Date Wrong

Postby rayleaf » Tue Aug 01, 2017 7:57 pm

I also have a IP2M-841 camera and has the same problem...Melvin's suggestion did not work. Is there a solution to this or is it a return to Amcrest as the only option.

Melvin
Site Admin
Posts: 2240
Joined: Wed Oct 14, 2015 2:20 pm

Re: Time And Date Wrong

Postby Melvin » Wed Aug 02, 2017 12:40 pm

Hello rayleaf ,

Please check if the camera has the latest firmware and do hard reset the camera once firmware is updated. Then try to use the PC sync option from the web interface of the camera.

Please do give us a call if possible.

1-888-212-7538
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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ed0213
Posts: 1
Joined: Wed May 22, 2019 4:56 pm

Re: Time And Date Wrong

Postby ed0213 » Wed May 22, 2019 5:03 pm

I had a similar issue with a few of my Amcrest cameras. I am recording via Synology NAS, and the data and time would jump all over the place. Sometimes, -4 hrs, then -4 more, then it would reset back to correct time. What I finally discovered was that every time I updated the camera programming from Synology, it would push the config to the camera and try to NTP time sync even though I had this option unchecked in Synology. NTP time sync from Synology clearly doesn't work well. Now, any time I need to update programming via Synology, it messes the camera up and tries to set NTP, so I just have to make it a 2-step process. Step 1, update Synology programming and let it push to the camera. Step 2. go into the Amcrest PC app, do a PC time sync, make sure NTP is unchecked, then apply settings through the PC app. This does the trick and the camera time stays on target until the next time I tweak Synology settings but then I just repeat this process and all is well. My issue was mostly on the 1026, and 941 models.

jia28
Posts: 2
Joined: Fri May 31, 2019 9:27 pm

Re: Time And Date Wrong

Postby jia28 » Fri Jun 07, 2019 12:35 pm

Hello,
Did you check if you have enabled an automatic reboot feature? maybe that's the reason why time and date is changing.


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