Snap Shot Resolution

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Kevin.Joseph
Posts: 2
Joined: Fri Jul 15, 2016 12:22 am

Snap Shot Resolution

Post by Kevin.Joseph »

Amcrest HD-CVI 720 8ch:

I am currently only using 1 of my 8 cameras. I can successfully receive email attachements for motion, but the resolution is off. Instead of the D1 resolution that i have selected on my DVR is am receiving CIF (352x240). I have tried adjusting my setting multiple times, and can not figure this out. Please help.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Snap Shot Resolution

Post by Melvin »

Hello Kevin.Joseph ,

Under settings > Camera > Encode > Snapshot , set the mode to 'Trigger', set the image size to what you wish and save the settings. You need to repeat this for all channels.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Kevin.Joseph
Posts: 2
Joined: Fri Jul 15, 2016 12:22 am

Re: Snap Shot Resolution

Post by Kevin.Joseph »

Thanks. That is exactly what I have done. I have it set to D1. but the save doesn't seem to take.
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