Red looks pink

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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Chris04626
Posts: 20
Joined: Thu Jul 14, 2016 7:22 am

Red looks pink

Post by Chris04626 »

How come 1 of my 4 cameras shows red as pink? All 4 of the cameras have the default color settings
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Red looks pink

Post by Melvin »

Hello Chris04626,

Please try hard resetting that camera to see if the issue gets fixed. It could be a defect on the IR cut filter of that camera and might need to replaced if the reset does not fix it.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Chris04626
Posts: 20
Joined: Thu Jul 14, 2016 7:22 am

Re: Red looks pink

Post by Chris04626 »

how do you reset one camera?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Red looks pink

Post by Melvin »

Hello Chris04626,

I am sorry. if this cameras comes with the DVR system, there is no reset option. What you can try is disconnect power from that camera and connect it back.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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