I have two cameras (IP5M-B1186EB-28MM), and NVR (NV4108-A2). All of them are in the same untagged VLANs. I added both cameras in the APP using their IP. I can see live feed on the APP (Amcrest ViewPro 2 version 1.0.1) but playback doesn't work. It shows "No record-front_cam". When I refresh, the message turns to "connection failed.--front_cam" - see images below.
However both live, and playback works when accessing the NVR from a web browser. I also tried the Amcrest View Pro, but playback doesn't work here too. I am access the cameras via the app from a different VLAN with full tcp/udp access on any port. What could be the problem?
Can you confirm that your system has recorded data missing from the camera? I mean if you are trying to playback from Micro Sd card there has to be data recorded to playback.
I am not sure what else it might be seeing the app is newer and I don't use it much, Mainly only use for my 2685EW-AI camera because it can turn on the lights and things that the AVP can't do from that app..
@Revo2Maxx Yes the NVR records data. I can playback three weeks of data from the NVR on a web browser. The NVR has 1TB hard disk with a retention period of about three weeks.
@Revo2Maxx I'm happy to report that playback on each camera via the NVR works after I added the NVR ip in the device list. When accessing the camera on the browser, the playback option is available only for sd cards. In my case I don't have sd cards. What I see in APP confirms this behavior where I don't have access to the nvr storage (playback) by adding cameras on IPs.
Thanks for your responses. I hope this helps someone.
Sorry thought you were trying to load from a Camera. Then yes if you are connecting VIA a NVR it would only be able to play back from the NVRs HDD if it was setup to record.. Also on some you might have to choose a different method then ALL to get it to play back..
If you click the time line does it show there is a recording Icon for the day you are working with for your camera? Also forgot you were in Ip camera area so thought you were trying from camera.
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