ONVIF Compliant POE Camera won't work with QCAM 8CH 3MP NVR

[Greg72]

I am trying to find a Dome camera that I can use with my 8 channel QCAM POE IP NVR. The bullet cameras that came with it are great, but I need some wider angle cameras for front and back door. Amcrest does not appear to make an IP POE dome camera.

I ordered some from GW Security, model GW-1371IP, which claim to be ONVIF compliant. I can get them to connect to my NVR through my home network on a 192.168.x.x address, but not directly to my NVR. I logged in to the cameras and enabled DHCP, but the NVR will still not pick them up. Perhaps there are other settings I need to change on the camera...do I need to enable PPTP, MediaStream, or DDNS? What Media Access Port do I use, what Media Access protocol (TCP or UDP), PTZ Control port, Web Access port?

Otherwise, does anyone have a recommendation on another model that will work?

[Greg72]

One other thing to add. Even with DHCP enabled, when the cameras are connected to my home network, they don't use the normal 75.75.75.75 and 75.75.76.76 DNS; instead, they use 202.96.x.x Domain Name Servers. I assume this is causing an issue?

[wvanpelt]

I also have an Amcrest Qcam 3-Megapixel 8Ch Network POE Video Security System that I purchased an ONVIF compliant Dahua IPC-HDBW4300E 3 Megapixel 1080P Dome camera for. The camera is recognized by the NVR if I plug it into my network switch using a PoE injector, and works fine. If I directly connect it to the NVR PoE ports the camera is NOT discovered. We have the same problem. I was told by Amcrest the camera is not compatible! I'll be interested to see how you make out.

[Greg72]

More info. I downloaded ONVIF Device Manager and am looking at the camera while it is attached to my home network. If I enable DHCP, it forces the DNS to 202.96.134.133 and that value can't be changed, nor can it be dynamic. I assume this DNS is fixed to allow a user to view this camera anywhere.

If I disable DHCP, I can set IP, Subnet Mask, Default Gateway, and DNS to whatever values I like, except that the IP and the Default gateway have to be in the same range (i.e., I can't have a 172.16.x.x IP and a 192.168.x.x default gateway). Any suggestions on proper configuration?

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[wvanpelt]

This is where I got with the settings. If I try to connect directly to the NVR it does not work, the NVR won't assign an IP address because it doesn't see the camera. DNS only matters if your trying to find the camera across the internet by a Fully Qualified Domain Name (FQDN) instead of an IP address. A registered IP address.

[pcr]

Has this issue been resolved? I would like to use my Dahua cameras with my QCAM 8CH 3MP. Although they work fine over the LAN connection, after setting an IP address similar to the four QCAM cameras and plugging them in directly, the QCAM NVR recognizes my Dahua cameras but does not preview them.

[Melvin]

Hi All,
One of our customers were able to get a third party ONVIF camera to work with this NVR by having then camera connect to the router directly. If you want the camera to get POE then you will need a POE injector or switch connected to the router.

[pcr]

Melvin...can you post more details besides the POE injector or switch comment...or is that all that is required because the QCam cameras use a non-standard POE? OK. So I verified that it takes more than a POE injector or POE switch. The DHCP does not work for non-QCAM cameras. So what is the procedure to attach non-QCam cameras to the subnet (i.e., one of the 8 POE ports).

[Melvin]

Hello pcr,
The Qcam cameras are also standard POE. Usually plugging the cams directly into the QCAM Nvr is all you need to have the NVR assign its own ip to the cameras. I am not sure why it does not work in your case. One thing you can try is to connect the cams directly to the router - LAN and change their Ip subnet to the one assigned by the Qcam NVR and then plug them into the Qcam.