No email alert

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BoboBear
Posts: 5
Joined: Thu Jul 21, 2016 4:06 am

No email alert

Post by BoboBear »

I have an IP4M-1025E. I setup a detection area and detection is being triggered according to the log.

I have email set up and verified that the camera can send me a test email.

I do not get email alerts when motion is triggered.

This shouldn't be harder than checking the 'send email' check box on the video detection page, but I'm not getting email.

Thoughts?
wilec
Posts: 1
Joined: Sat Jul 23, 2016 8:20 am

Re: No email alert

Post by wilec »

Mine was workign but then suddenlythis weekbot cameras on differnt email providers btw both stopped sending alerts despite trest email working.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: No email alert

Post by Melvin »

Hello,

Couple of settings that you should double check;

Check the 'Attachment' box under email settings. Under video detect, make sure the 'snapshot' option is checked. Also ensure that the recipient email address is added. It can be the same as sender.
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