Motion Detection Region and Surveillance Pro Smart Search

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
mikedj
Posts: 61
Joined: Tue Jan 02, 2018 9:53 am

Motion Detection Region and Surveillance Pro Smart Search

Post by mikedj »

It seems that the Surveillance Pro Smart Search feature only works if the camera has Motion Detection turned on. It also seems that the Smart Search detection region is limited to any selected regions that are set in the camera. Is this correct?

A problem with this behavior is that if I set a region for motion detection in the camera that, for example, will send me an email if motion is detected in that region, I cannot then use the Smart Search feature during playback to search for motion in other regions of the image. This means that I can only use one search type or the other (notifications or Smart Search), but not both. Is this how it is supposed to work, or do I not understand how to set it up properly?

Thanks
Mike
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Motion Detection Region and Surveillance Pro Smart Search

Post by Melvin »

Hello mikedj ,

Yes the smart search is only for motion detection videos and it will only work with areas set up under the motion detection settings.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
mikedj
Posts: 61
Joined: Tue Jan 02, 2018 9:53 am

Re: Motion Detection Region and Surveillance Pro Smart Search

Post by mikedj »

Not what I wanted to hear, but thanks for the response.

Mike
Post Reply