Login Failed via Remote Web Access

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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mmletzko
Posts: 5
Joined: Sat Jul 18, 2015 6:38 pm

Login Failed via Remote Web Access

Post by mmletzko »

Anyone else having an issue with trying to log in to your DVR remotely? I'm getting a "login failed" using the same admin account that works fine directly with the DVR or via web login while on my local network. It does the same thing regardless of whether I'm using DDNS or my router's IP with the forwarded HTTP port.

I know forwarding is working because if I turn off the DVR, the web page doesn't come up...as soon as the DVR is back online, I'm prompted for the login.
mordeo
Posts: 3
Joined: Sat Feb 17, 2018 5:51 pm

Re: Login Failed via Remote Web Access

Post by mordeo »

How long is your password? I emailed Amcrest support last week about their "IP Config Tool". It does not let you login if your password is longer than 15 characters. Even though their web app allows you to create passwords longer than 15 characters.

They offered to replace the camera :roll:
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