Running IOS 11.2.2 on both IPhone and IPad. View pro app works fine on IPad both remotely using amcrest ddns and while on local network, both live view and playback work fine. On the IPhone the playback mode works fine but live view times out. I’m sure the settings are correct as they are identical to settings on IPad which is working.
Is the IPhone live view broken on this version?
Live view on IPhone not working
Re: Live view on IPhone not working
I had all 8 of my cameras working on my iphone then all of a sudden my 4K stopped doing live view. The others worked fine on every device. The 4K camera worked fine on all other devices except the iphone. The issue was the sub stream, it was disabled on the 4K. Enabled it and instant live view again.
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Re: Live view on IPhone not working
Live view works at home but not remotely
Re: Live view on IPhone not working
@Archie2014 Welcome to the Forum
remove the connection of the device you have setup and want remote access too, Then setup the camera again this time using P2P option rather then the IP method of access. Setting up with P2P your Live View should work with your Phone in Wifi at home and while off your lan out and about on your mobile data.
Just make sure not to have a limited account.. Also need to make sure your access to the internet is turned on as well in your Recorder or camera under Networking Tab. There will be option for P2P make sure it is enabled and that the device shows it is online...
remove the connection of the device you have setup and want remote access too, Then setup the camera again this time using P2P option rather then the IP method of access. Setting up with P2P your Live View should work with your Phone in Wifi at home and while off your lan out and about on your mobile data.
Just make sure not to have a limited account.. Also need to make sure your access to the internet is turned on as well in your Recorder or camera under Networking Tab. There will be option for P2P make sure it is enabled and that the device shows it is online...
Be Safe.
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- Joined: Thu Dec 02, 2021 4:38 pm
Re: Live view on IPhone not working
My camera is a ProHD 1080P. I don't see a p2p option.Revo2Maxx wrote: ↑Thu Dec 02, 2021 5:02 pm @Archie2014 Welcome to the Forum
remove the connection of the device you have setup and want remote access too, Then setup the camera again this time using P2P option rather then the IP method of access. Setting up with P2P your Live View should work with your Phone in Wifi at home and while off your lan out and about on your mobile data.
Just make sure not to have a limited account.. Also need to make sure your access to the internet is turned on as well in your Recorder or camera under Networking Tab. There will be option for P2P make sure it is enabled and that the device shows it is online...
Re: Live view on IPhone not working
In the app setup after removing the camera, click + then type of camera Wifi or Poe then it will take you to another page at the top right click Add Connected Device. Then first option is P2P Setup. Click that and finish the setup.. If it is a POE device then clicking that option for type will bring you to the setup page again first option is P2P..
If your using a App that isn't Amcrest View Pro then I don't know that you will get the access you want without opening your cameras ports to the internet and Personally that is a bad option. There are already 103, 841EB connected to the internet that is bad idea in my mind lol..
Anyway Make sure your using Amcrest View Pro for Amcrest normal line of Security Cameras. Anything out side of that puts you at risk of your cameras feeds not being yours alone.
If your using a App that isn't Amcrest View Pro then I don't know that you will get the access you want without opening your cameras ports to the internet and Personally that is a bad option. There are already 103, 841EB connected to the internet that is bad idea in my mind lol..
Anyway Make sure your using Amcrest View Pro for Amcrest normal line of Security Cameras. Anything out side of that puts you at risk of your cameras feeds not being yours alone.
Be Safe.
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- Posts: 3
- Joined: Thu Dec 02, 2021 4:38 pm
Re: Live view on IPhone not working
Now working! Thank you so much.