IP8M-DLB2998EW-AI - Push Notifs Not Workin only Night Mode

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JimmyFal
Posts: 21
Joined: Mon Dec 05, 2022 9:33 pm

IP8M-DLB2998EW-AI - Push Notifs Not Workin only Night Mode

Post by JimmyFal »

Love this camera, everything works except for the life of me I cannot get ANY push notifications to work when its nighttime.

I had switched to the AmcrestView Pro 2 app recently when PUSH stopped working on all my other cameras. Still won't work. As soon as disable night mode in the app, push works fine.

I was wanting to update firmware first thing on this but this seems to be lastest firmware? System Version:3.120.00AC001.0.RBuild Date:2024-01-25

Not sure what to do next, hate to hard reset I just set the dang thing up. Anyone else having this issue?

Loving the new web UI as well, finally some modern interfaces coming out of these guys.
My Cameras

IP8M-DLB2998EW-AI
IP8M-VB2696EW-AI
IP8M-2796EW-AI
IP8M-T2669EW-AI
IP5M-1190W
IPM4M-1041B
IP3M-941B
ASH22-W
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Revo2Maxx
Site Admin
Posts: 6760
Joined: Sat Jun 15, 2019 3:05 pm

Re: IP8M-DLB2998EW-AI - Push Notifs Not Workin only Night Mode

Post by Revo2Maxx »

So with 8 cameras sounds like you need a NVR lol. Just playing.. Anyway I remember some time ago there was an issue with your older cameras and working AI cameras with motion only I think.. So normally I don't setup push on Motion because I get so many false alerts if I did this. So for me I use my AI cameras with Ai events and push has been working great..

Now I see you say that if you disable Night mode? Is this something in the App like the Picture below?

While I don't have your 2lens Camera and my Amcrest 4lens camera is IR so maybe something different.. The reason for the picture below is that is only camera that I have local right now with White LEDS from Dahua or Amcrest. I do have a couple 1046EW-AI but at this time not installed and I am sure the camera tech is to old for the issue but tomorrow I will install 1 or both again to see if I could get it to act something like your talking about..

I wonder if maybe the app seeing the camera is so new and the app kind of new, if maybe your light area also double in code as a enable and disable for the Push?

Camera in an area that you could make a Video of what is going on? One it might help Amcrest Support better help *I personally would make a Ticket with Amcrest Support* and see if maybe there is an update needed to fix this.

When I tested on my camera, While it is a Dahua camera and older Tech in the same type as my 1046 Amcrest camera When I turn off and left on both modes I was able to get push so again might be something in your camera/app for the new camera that doubles as on or off for your push. Would be odd that something as such would get over looked from R&D dept..
Screenshot_20241004_025347.jpg
Screenshot_20241004_025347.jpg (347.72 KiB) Viewed 930 times
Be Safe.
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