IP67 Camera motion detection stuck on

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rgoochr
Posts: 3
Joined: Wed Jan 03, 2018 8:05 am

IP67 Camera motion detection stuck on

Post by rgoochr »

One of 4 IP67 Bullet Cameras that came in a kit (AMDV10814-4B-B) shows constant motion detection when there is no motion. If I move the camera to a different channel, the problem moves with the camera. Power cycling the camera doesn't help. Is there a fix for that, or is the camera defective?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IP67 Camera motion detection stuck on

Post by Melvin »

Hello rgoochr ,

Is there anything constantly moving where the camera is? Like a fan or leaves on trees? This could trigger motion and you can exclude such areas from the image to reduce the alarm.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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rgoochr
Posts: 3
Joined: Wed Jan 03, 2018 8:05 am

Re: IP67 Camera motion detection stuck on

Post by rgoochr »

Hi Melvin,

The camera monitors the inside of a small room with no moving items. It does stop detecting when I turn off most of the lights. I'll try excluding brightly lit areas.
rgoochr
Posts: 3
Joined: Wed Jan 03, 2018 8:05 am

Re: IP67 Camera motion detection stuck on

Post by rgoochr »

Turns out there is a "sensitivity" setting when entering the detection region setup, but not before. Reduced sensitivity from 80 to 60, problem solved. The camera had one spot where shimmering off a stationary cable caused motion detection.
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