IP4M-1051 API is broken

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Mithras
Posts: 1
Joined: Wed Oct 02, 2019 10:05 am

IP4M-1051 API is broken

Post by Mithras »

Hello,
API seems to be broken in my IP4M-1051.
1. When I call
/cgi-bin/configManager.cgi?action=getConfig&name=MotionDetect
I get MotionDetect[0].Enable=false and MotionDetect[0].EventHandler.RecordEnable=false
2. When I call /cgi-bin/configManager.cgi?action=setConfig&MotionDetect[0].Enable=true
I get “OK” in response but it doesn’t actually change anything and second call to 1. still returns false
3. The same for /cgi-bin/configManager.cgi?action=setConfig&MotionDetect[0].EventHandler.RecordEnable=true
I get “OK” in response but nothing is getting changed.

Versions:
Software VersionV2.620.00AC000.3.R, Build Date: 2019-08-03
WEB Version3.2.1.619604
ONVIF Version16.12(V2.4.1.513183)
API version: 2.29
jack7
Posts: 904
Joined: Tue May 29, 2018 7:46 pm

Re: IP4M-1051 API is broken

Post by jack7 »

Your API commands work for me in a IP4M-1026 with 2018 firmware. I suspect your problem is the new 2019 firmware. It may work with older firmware for your camera, but that may not be an option.
James.S

Re: IP4M-1051 API is broken

Post by James.S »

@Mithras

I am sorry to hear about this issue popping up on your IP4M-1051, @jack7 is likely correct in saying this could be an issue brought from the new firmware.

Please reach out to us so we can work with you and fully document the issue and get our R&D/Engineering Teams in the loop.

https://amcrest.com/amcrestsupport
RHCP-NG
Posts: 8
Joined: Thu Mar 30, 2017 3:48 am

Re: IP4M-1051 API is broken

Post by RHCP-NG »

Hi @Mithras ,

Did you ever resolve this? Please let me know! Thnx.
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