IP2M-841W with the 2.420.AC00.17.R firmware continually connects then disconnects from FTP server

[Dhrystone]

I have a IP2M-841W with the 2.420.AC00.17.R firmware (which I just updated to about a week ago).

I have the record destination for motion detect set to a local FTP server running on my desktop PC, which has worked fine for months and continues to work in terms of saving videos properly.

However, since the latest firmware upgrade, my FTP server registers continuous connection attempts from the camera, once every ten seconds. I've tried rebooting the camera and it still happens.

The connections and data look like this:

Code: Select all

(001403)4/14/2017 11:57:43 AM - (not logged in) (192.168.0.99)> 220 FileZilla Server 0.9.59 beta written by Tim Kosse ([email protected]) ********************************

(001403)4/14/2017 11:57:43 AM - (not logged in) (192.168.0.99)> USER loungecam

(001403)4/14/2017 11:57:43 AM - (not logged in) (192.168.0.99)> 331 Password required for loungecam

(001403)4/14/2017 11:57:43 AM - (not logged in) (192.168.0.99)> PASS ********

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 230 Logged on

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> PWD

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 257 "/" is current directory.

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> TYPE I

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 200 Type set to I

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> CWD /

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 250 CWD successful. "/" is current directory.

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> ALLO 1048576

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 202 No storage allocation neccessary.

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> CWD /

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 250 CWD successful. "/" is current directory.

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> ALLO 1048576

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 202 No storage allocation neccessary.

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> QUIT

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> 221 Goodbye

(001403)4/14/2017 11:57:43 AM - loungecam (192.168.0.99)> disconnected.



(001404)4/14/2017 11:57:54 AM - (not logged in) (192.168.0.99)> 220 FileZilla Server 0.9.59 beta written by Tim Kosse ([email protected]) ********************************

(001404)4/14/2017 11:57:54 AM - (not logged in) (192.168.0.99)> USER loungecam

(001404)4/14/2017 11:57:54 AM - (not logged in) (192.168.0.99)> 331 Password required for loungecam

(001404)4/14/2017 11:57:54 AM - (not logged in) (192.168.0.99)> PASS ********

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 230 Logged on

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> PWD

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 257 "/" is current directory.

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> TYPE I

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 200 Type set to I

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> CWD /

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 250 CWD successful. "/" is current directory.

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> ALLO 1048576

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 202 No storage allocation neccessary.

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> CWD /

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 250 CWD successful. "/" is current directory.

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> ALLO 1048576

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 202 No storage allocation neccessary.

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> QUIT

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> 221 Goodbye

(001404)4/14/2017 11:57:54 AM - loungecam (192.168.0.99)> disconnected.

It does this hundreds of times a day for seemingly no reason. Is this a defect in the FTP connectivity routines with the latest firmware?

Regards
Dhry

[jamestx10]

Yes there is a defect. I see that as well.

[Dhrystone]

OK. Does Amcrest have a bug/defect tracker where we can see the current issues, subscribe to them and be notified when they are fixed?

Dhry

[DavidN]

One of my four 841s has this issue, constantly asking to allocate space and being told its unneeded. Then repeating the convo every 15 seconds or so, same as OP. While more annoying than critical it's a pain in the logs. Plus, this cam is FPS-challenged and the chitchat doesn't help.

[driz]

same issue, i had a limit on how many connections that account could use.. quickly discovered I needed to just set it to unlimited.

[realdeal64]

Same issue here, what a piece of junk. I spent so much time setting this up. I keep having hopes it will get better.

[amcrest168]

newer firmware exists.

https://s3.amazonaws.com/amcrest-files/ ... -21-17.txt

[Dhrystone]

So I bought a new IP3M-956W. First thing I did was upgrade it to the latest firmware, at time of writing that is:
2.400.AC01.15.R, Build Date: 2017-03-28

Soon as I set up FTP, the exact same thing happens!! Connect then disconnect every few seconds without doing anything. But I have two OTHER IP3M-956 cameras out front and both of those work perfectly without spamming the FTP server. I checked and those two have firmware:
2.420.AC00.26.R, build : 2016-08-31

So this problem was introduced with the 2017-03-28 build. While yes, it's been fixed for the IP2M-841 series with firmware V2.520.AC00.18.R 6/29/17 (thank god), we have yet to receive a fix for IP3M-956 cameras. Can I downgrade my firmware on the IP3M-956 to 20160831? I looked all over the web but couldn't find the archive. And I don't want this newer camera spamming my FTP server 24x7.

Help!
DRS