false alarms

Newcam2015 · Post by **Newcam2015** » Fri Dec 25, 2015 9:23 am

So it was my first night using the new 1080 camera. I received more than 40 alerts through the night. There was no real activity when I checked the videos. But I have these 40 odd 30 second clips now! Why am I getting sooooooooo many false alerts ?

Newcam2015 · Post by **Newcam2015** » Fri Dec 25, 2015 11:36 am

Help !the alarms are just flooding in every 5-10 minutes!!

Post by **Melvin** » Mon Dec 28, 2015 3:13 pm

Hello,
I would suggest you change the Video detection settings to reduce the false alarms. from the cameras' web interface, go to set up > video Detection and then reduce the sensitivity and increase the hold. You may have to play around with these settings a little to figure out the correct combination that works for you.

PDorito · Post by **PDorito** » Fri Jan 08, 2016 4:03 pm

On the QCAM model I do not see any mention of a threshold setting, only sensitivity. Where is it located?

Justin_144 · Post by **Justin_144** » Thu Jan 14, 2016 3:02 pm

It is in the menu where you set the region of motion detection

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