DVR Resets Automatically
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- Posts: 1
- Joined: Fri Nov 13, 2015 9:56 pm
DVR Resets Automatically
I just got my system installed two days ago, and in that time it's reset itself a few times on occasion - in fact it's reset twice now in the past 10 minutes. It's hooked up to an uninterrupted power supply and nothing else is affected. Is my DVR defective? Or is there a fix for this?
Re: DVR Resets Automatically
Hello,
We have updated our website with some error codes and trouble shooting steps for this issue. Please take a loot at link below.
https://amcrest.zendesk.com/hc/en-us/ar ... explained-
We have updated our website with some error codes and trouble shooting steps for this issue. Please take a loot at link below.
https://amcrest.zendesk.com/hc/en-us/ar ... explained-
Re: DVR Resets Automatically
Buy a cheap laptop cooler to place under it and use an available USB port to power it.
Re: DVR Resets Automatically
*Update - After installing the cooling fan a while back, it has kept the DVR ice cold but the reboots started coming back, so I did more research and on a hunch, I looked at the power adapter Amcrest provided for the DVR. It only provides 2 amps. The hard drive alone can use up to about 3 amps at times so I disconnected the adapter that was supplied and switched with an old 4 amp laptop adapter I had sitting around and voila! It's been about 3 months now and the DVR has ceased the reboot cycles. So the adapters they send do not provide enough power to the DVR. Think of a computer that turns off after the loading screen.. once you change the power supply, the issue disappears.. same method applies here