DVR Resets Automatically

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SteveBeitz
Posts: 1
Joined: Fri Nov 13, 2015 9:56 pm

DVR Resets Automatically

Postby SteveBeitz » Fri Nov 13, 2015 10:00 pm

I just got my system installed two days ago, and in that time it's reset itself a few times on occasion - in fact it's reset twice now in the past 10 minutes. It's hooked up to an uninterrupted power supply and nothing else is affected. Is my DVR defective? Or is there a fix for this?

Stanley
Site Admin
Posts: 102
Joined: Wed Oct 14, 2015 2:20 pm

Re: DVR Resets Automatically

Postby Stanley » Mon Nov 16, 2015 8:53 am

Hello,
We have updated our website with some error codes and trouble shooting steps for this issue. Please take a loot at link below.
https://amcrest.zendesk.com/hc/en-us/ar ... explained-
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Maddux
Posts: 26
Joined: Sun Dec 06, 2015 8:57 am

Re: DVR Resets Automatically

Postby Maddux » Sun Jan 10, 2016 3:02 pm

Buy a cheap laptop cooler to place under it and use an available USB port to power it.

Maddux
Posts: 26
Joined: Sun Dec 06, 2015 8:57 am

Re: DVR Resets Automatically

Postby Maddux » Tue Feb 23, 2016 6:43 am

*Update - After installing the cooling fan a while back, it has kept the DVR ice cold but the reboots started coming back, so I did more research and on a hunch, I looked at the power adapter Amcrest provided for the DVR. It only provides 2 amps. The hard drive alone can use up to about 3 amps at times so I disconnected the adapter that was supplied and switched with an old 4 amp laptop adapter I had sitting around and voila! It's been about 3 months now and the DVR has ceased the reboot cycles. So the adapters they send do not provide enough power to the DVR. Think of a computer that turns off after the loading screen.. once you change the power supply, the issue disappears.. same method applies here :)


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