Cant generate live view via pc

[sago]

Hey there
I havn't used my camera for a few months and now I'm at a new place.
I just finished re- installing my camera (IP2M-841) on my mobile app and it works fine.
However, when I try to stream on my PC via amcrest cloud, I don't see anything.
The is no option to remove a camera and when I try to add a new one, I get redirected to the live view page again.
However, I was able to print screed a one millisecond message before the screen goes black again (

amcrest.jpg (101.98 KiB) Viewed 537 times

That's strange because I was able to stream without any problem in the past from the same camera
any help ?
thanks