Can view all cams on DVR but not on app

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AdamC
Posts: 10
Joined: Thu May 21, 2015 9:27 am

Can view all cams on DVR but not on app

Post by AdamC »

I have the 4 channel 720p camera system. I can see all 4 cameras on the DVR but I can only see 3 out of the 4 cameras when using the Amcrest View Pro app. Does anyone know why this is? I can't figure it out.

AC
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Can view all cams on DVR but not on app

Post by Melvin »

Hello AdamC ,

Please switch to the 8 channel view on the app and see if the 4th camera appears. You can try doing a factory reset on the DVR from settings > System > restore defaults. Only reset the video settings for the camera as it gives you the option to check what all you want to reset.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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