Can't Connect my IP2M-841B to Synology Surveillance Station

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dljone1
Posts: 57
Joined: Tue Jul 19, 2016 10:06 am

Can't Connect my IP2M-841B to Synology Surveillance Station

Post by dljone1 »

I have just purchased a Synology DS220j NAS and I am trying to add my 2 IP2M-841B cams to Synology's Surveillance Station. I can access my cam's feed through Surveillance Pro on my WIN10 laptops and through the Amcrest View Pro app on my Android phone.

When I try to add my camera through the Synology wizard, however, I can't get it to connect. Any suggestions?
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Revo2Maxx
Site Admin
Posts: 6002
Joined: Sat Jun 15, 2019 3:05 pm

Re: Can't Connect my IP2M-841B to Synology Surveillance Station

Post by Revo2Maxx »

If I had to guess I am going to guess that you have changed your Port # and your NAS don't know what port to use.. If you changed your normal port ID then you will need to update that info in your NAS, or any other items that you use with your IP address...
Be Safe.
jack7
Posts: 904
Joined: Tue May 29, 2018 7:46 pm

Re: Can't Connect my IP2M-841B to Synology Surveillance Station

Post by jack7 »

I don't have a Synology, but you might try 37777 in the port field.
dljone1
Posts: 57
Joined: Tue Jul 19, 2016 10:06 am

Re: Can't Connect my IP2M-841B to Synology Surveillance Station

Post by dljone1 »

I did try port 37777. It doesn't work either.
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