can control camera, but no picture

[mcifrani]

Hi there, I have your amcrest IP camera installed and working well with the amcrest app. However, I do not like the app. and it wont run my other brands of cameras. I use Tinycam monitor pro and all of my other brands work flawlessly. However when I try to view the cameras with my general IP address and the HTTP port, it only can control the camera and not see video. I can control the cameras remotely with the amcrest app. Why is this? Thanks!

Mike C

[Melvin]

Hello mcifrani ,
Sorry to hear that you are having trouble with the Amcrest app. I think what you need to do is set up port forwarding for the cameras TCP port and then use the TC port in your app. This I believe can fix the issue.

[mcifrani]

ok so now i have set the TCP as the port on my app. Now i can see the picture and not control the camera. lol