Cameras turning off and on only at night

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todthebod
Posts: 1
Joined: Thu Jun 06, 2019 7:05 pm

Cameras turning off and on only at night

Postby todthebod » Thu Jun 06, 2019 7:11 pm

Forgive me if this isn't the correct forum but I have an Amcrest 4 camera system that has been working flawlessly for over a year. 2 cameras inside and 2 outside.

I have the SmartClient software running so I can monitor them while I'm working on my home PC. Just recently. but only at night, every camera feed will be solid black then each channel will take turns coming on for one second, then about 10 seconds of black. During the day everything is fine.

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James.S
Site Admin
Posts: 134
Joined: Thu May 28, 2015 3:40 pm

Re: Cameras turning off and on only at night

Postby James.S » Fri Jun 07, 2019 8:50 am

Todthebod,

This sounds directly like a power supply issue. At night the IR lights will need to power on and if the power supply is going bad then it will not be able to supply enough power to the devices to properly function.


I would highly suggest reaching out to our email and let the team know the issues you are having and they will work with you directly to assist and resolve the issues. email ([email protected])
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If you have any more questions or concerns about this product or other Amcrest products, please reach out to us at [email protected].

- James.S


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