Both of my 1080p cameras randomly starting rebooting

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ziad25314
Posts: 8
Joined: Sun Nov 06, 2016 7:34 pm

Both of my 1080p cameras randomly starting rebooting

Post by ziad25314 »

I have 2 1080p Cameras that at the exact same time today starting rebooting every 90 seconds. They are connected via Wifi, and in completely different parts of the house. It MUST be a wifi related issue for them both to start at the same time. Reset router, reset cameras, can't get them to work. Wont even work if connected to ethernet cord. Please help
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Both of my 1080p cameras randomly starting rebooting

Post by Melvin »

Hello ziad25314,

If they keep rebooting even when connected to router, it could be that the cameras are not getting constant power through the adapter. Can you please try connecting the adapter to a different wall outlet to see if that makes any difference? If not unfortunately it looks like the cameras need to be replaced under warranty. Please give us a call in and we could try some more trouble shooting to see if it can be fixed.

https://amcrest.com/contact-us/
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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