Auto maintain - remove all old files ?

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frommars
Posts: 10
Joined: Sat Oct 31, 2015 10:48 am

Auto maintain - remove all old files ?

Postby frommars » Sun Nov 08, 2015 9:40 pm

So how do Auto Maintain > remove old files work ?
I have my new system running for 10 days now - i went to setting- system and auto maintain - there is setting how do you want to delete old files --i selected customized and selected days as 6 -- now when I apply settings --- i went back and from search menu I don't see any recording/playback available from 6 days ago -- but this did not free up space on internal hard disk immediately -- and then I went back to settings...and selected never delete old files... and then found out that all the files were available again ?
So wondering how the remove old file from auto maintain works ? does it wait for all hard disk to be completely full and then start deleting the files ? if so -- then I think that was the default behavior - when disk full delete the oldest files ---- how did auto maintain worked then ?

I think i missed something --- can someone help ?

thanks

Melvin
Site Admin
Posts: 2238
Joined: Wed Oct 14, 2015 2:20 pm

Re: Auto maintain - remove all old files ?

Postby Melvin » Mon Nov 09, 2015 11:03 am

Hello,
We will test that feature to see how exactly it works. I believe that if it reaches 6 days, that night at midnight it will remove everything from the previous day.It wouldn't do it right as soon as you set the setting
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frommars
Posts: 10
Joined: Sat Oct 31, 2015 10:48 am

Re: Auto maintain - remove all old files ?

Postby frommars » Mon Nov 09, 2015 11:11 am

No it did not even after couple of days have passed now. My hard disk is getting almost full now. I have 1TB disk size and recording shows only last 6 day of data available -- but the disk space is decreasing every single day. And as I mentioned in my OP - if i go back and change setting to never delete old data -- i can see recording for all days again.

papster33
Posts: 8
Joined: Wed Feb 03, 2016 8:52 pm

Re: Auto maintain - remove all old files ?

Postby papster33 » Wed Feb 03, 2016 9:04 pm

Hmmm...the software works similar to this website. I keep getting kicked out after typing my response. Anyway I have the same issue. Have tied everything - new firmware, rebooting, changing the settings. I run down to zero free space and then it just stays there - replacing the oldest video with new. Their support via e-mail could not help me. I am going to call them tomorrow unless I can find a response on the forum.


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